Advanced Certificate in IT Service Management Configuration Management Documentation

Monday, 15 September 2025 02:16:14

International applicants and their qualifications are accepted

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Overview

Overview

Configuration Management Documentation is crucial for effective IT Service Management (ITSM).


This Advanced Certificate equips IT professionals with expert skills in documenting IT infrastructure.


Learn best practices for Configuration Management Database (CMDB) design and population.


Master techniques for ITIL-aligned documentation and change management processes.


Understand the importance of accurate and up-to-date Configuration Management records for incident resolution and problem management.


Ideal for IT managers, system administrators, and anyone involved in ITSM.


Configuration Management Documentation is essential for a robust and efficient IT environment.


Enhance your career prospects and advance your ITSM expertise. Enroll today!

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Configuration Management Documentation is the cornerstone of efficient IT Service Management (ITSM). This Advanced Certificate equips you with expert-level skills in documenting and managing IT infrastructure, including ITIL best practices and practical application. Mastering configuration management is crucial for minimizing downtime, optimizing resources, and ensuring compliance. Gain in-demand skills, boosting your career prospects in DevOps, IT Operations, and systems administration. Our unique, hands-on approach, using real-world case studies and industry-standard tools, sets you apart. Boost your career and become a highly sought-after IT professional.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Configuration Management Database (CMDB) Design and Implementation
• ITIL 4 Configuration Management Practices and Processes
• Configuration Item (CI) Identification and Classification
• Change Management Integration with Configuration Management
• Asset Management and Configuration Management Relationship
• Configuration Management Documentation Best Practices and Standards (including ISO/IEC 20000)
• Automation and Tools for Configuration Management
• Risk Management and Configuration Management
• Auditing and Compliance in Configuration Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Role Description Primary Keywords Secondary Keywords
IT Service Management Configuration Manager Leads and implements configuration management strategies, ensuring IT assets are properly managed and documented. ITSM, Configuration Management, CMDB ITIL, DevOps, Asset Management
Senior Configuration Manager (IT Operations) Senior role overseeing all aspects of configuration management within a large IT operation; provides strategic direction. ITSM, Configuration Management, ITIL Automation, Governance, Risk Management
Cloud Configuration Manager Specializes in managing the configuration of cloud-based infrastructure and services, leveraging automation tools. Cloud Computing, Configuration Management, Automation AWS, Azure, GCP, DevOps
Release Manager (with Configuration Focus) Manages the release process of IT services, ensuring configuration items are properly deployed and tracked. Release Management, Configuration Management, ITSM Change Management, Deployment, Testing

Key facts about Advanced Certificate in IT Service Management Configuration Management Documentation

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An Advanced Certificate in IT Service Management Configuration Management Documentation equips you with the skills to meticulously document and manage IT infrastructure. This program emphasizes best practices for creating and maintaining accurate, up-to-date configuration item (CI) records, essential for efficient IT operations.


Learning outcomes include mastering CMDB (Configuration Management Database) principles, implementing robust change management processes, and developing expertise in ITIL (Information Technology Infrastructure Library) frameworks related to configuration management. Students will learn to utilize various documentation tools and methodologies, ensuring compliance and reducing operational risks.


The duration of the certificate program typically ranges from a few weeks to several months, depending on the institution and the intensity of the course. The curriculum is designed to be flexible, accommodating both full-time and part-time learners.


This certification is highly relevant to various IT roles, including IT Service Managers, System Administrators, IT Operations Managers, and Database Administrators. Graduates will possess in-demand skills, improving their career prospects in today's competitive IT landscape. The program emphasizes practical application, making graduates immediately valuable assets within IT organizations needing robust configuration management documentation.


Industry relevance is paramount, with the program aligning with global IT best practices and industry standards. Graduates can expect to contribute effectively to IT service delivery, incident management, and problem management through accurate and accessible configuration information. This program helps professionals successfully navigate the complexities of IT infrastructure documentation.

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Why this course?

Advanced Certificate in IT Service Management Configuration Management Documentation is increasingly significant in today's UK market. The rapid growth of digital infrastructure and the rise of cloud computing necessitate robust configuration management practices. A recent survey revealed that 70% of UK businesses experienced significant downtime due to poorly managed configurations. This highlights the urgent need for skilled professionals proficient in ITIL 4 best practices and documentation standards.

Category Percentage
Experienced Downtime 70%
No Downtime 30%

This Advanced Certificate equips professionals with the necessary skills to implement effective configuration management, reducing risks and improving service delivery. The focus on documentation ensures compliance and facilitates efficient problem resolution, critical aspects for today’s complex IT environments. Demand for individuals with this expertise is high, making this certification a valuable asset in the competitive UK IT job market.

Who should enrol in Advanced Certificate in IT Service Management Configuration Management Documentation?

Ideal Audience for Advanced Certificate in IT Service Management Configuration Management Documentation Characteristics
IT Professionals Seeking to enhance their skills in ITIL 4 framework and configuration management documentation best practices. Many UK-based IT professionals (approximately 1.8 million in 2022, according to Tech Nation) are already involved in IT service management and would benefit from this advanced training. This certification will improve their efficiency in managing IT infrastructure.
System Administrators Responsible for maintaining and documenting complex IT systems. This course will provide them with advanced techniques for effective configuration management documentation, leading to improved system reliability and reduced downtime.
IT Managers Looking to upskill their teams and implement robust configuration management practices. The course will enable them to effectively lead and manage their teams in creating and maintaining accurate, up-to-date documentation, crucial for compliance and audit purposes.
IT Consultants Advising clients on IT service management best practices. This advanced certificate will significantly boost their credibility and expertise in delivering high-quality configuration management services to clients across various industries.