Career Advancement Programme in DevOps Configuration Management for Customer Service

Tuesday, 12 August 2025 03:45:22

International applicants and their qualifications are accepted

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Overview

Overview

DevOps Configuration Management is crucial for efficient customer service. This Career Advancement Programme focuses on mastering configuration management best practices within a DevOps framework.


Learn to automate infrastructure provisioning using tools like Ansible, Puppet, or Chef. Improve your skills in version control with Git and collaborative workflows.


This program is ideal for IT professionals seeking career advancement, including system administrators and customer service agents. Enhance your DevOps expertise and gain a competitive edge.


Master DevOps Configuration Management and streamline customer service operations. Learn more and register today!

DevOps Configuration Management is revolutionizing Customer Service! This Career Advancement Programme provides hands-on training in automating infrastructure and streamlining workflows. Master essential tools like Ansible and Chef, boosting your automation skills and accelerating your career. Gain expertise in infrastructure as code (IaC) and configuration management best practices. Enhance your problem-solving abilities and become a sought-after DevOps specialist. This programme offers career prospects in diverse roles, from DevOps Engineer to Cloud Architect, opening doors to exciting opportunities and higher earning potential. Secure your future with our comprehensive DevOps Configuration Management training.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• DevOps Fundamentals and Principles
• Infrastructure as Code (IaC) using Terraform or Ansible
• Configuration Management with Chef, Puppet, or SaltStack
• Version Control with Git and Collaborative workflows (GitHub, GitLab)
• Containerization with Docker and Kubernetes
• Monitoring and Logging (e.g., Prometheus, Grafana, ELK stack)
• Automation and CI/CD Pipelines (Jenkins, GitLab CI)
• Cloud Platforms (AWS, Azure, GCP) - basic administration & DevOps practices
• Customer Service in a DevOps context: incident management & communication
• DevOps Security best practices and compliance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (DevOps Configuration Management) Description
Senior DevOps Engineer (Configuration Management) Lead complex infrastructure projects, automate deployments, mentor junior engineers. High demand for automation expertise (Ansible, Puppet, Chef).
DevOps Configuration Management Specialist Focus on maintaining and improving configuration management systems, ensuring infrastructure stability and scalability. Strong scripting skills (Bash, Python) are essential.
Cloud DevOps Engineer (Configuration Management) Manage and automate cloud infrastructure (AWS, Azure, GCP) using configuration management tools. Experience with IaC (Infrastructure as Code) is critical.
DevOps Site Reliability Engineer (SRE) Focus on automation and reliability within the infrastructure. Experience with monitoring tools and incident management is key.

Key facts about Career Advancement Programme in DevOps Configuration Management for Customer Service

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This Career Advancement Programme in DevOps Configuration Management for Customer Service equips participants with the in-demand skills needed to excel in today's dynamic IT landscape. The program focuses on practical application, enabling participants to confidently manage and automate infrastructure using industry-standard tools.


Learning outcomes include mastering configuration management principles, automating infrastructure deployments, implementing robust monitoring and alerting systems, and troubleshooting complex configuration issues. Participants will gain proficiency in tools like Ansible, Chef, or Puppet, and develop expertise in version control with Git.


The program's duration is typically 12 weeks, delivered through a blend of instructor-led training, hands-on labs, and real-world case studies. This intensive approach ensures participants acquire the necessary skills and experience for immediate impact in a DevOps environment. The curriculum integrates best practices for ITIL and agile methodologies.


This DevOps Configuration Management training program boasts significant industry relevance. Graduates will be well-prepared for roles such as DevOps Engineer, Configuration Manager, Release Manager, or System Administrator. The skills acquired are highly sought after across various sectors, including finance, healthcare, and technology.


Our graduates demonstrate a strong understanding of automation, infrastructure as code (IaC), and cloud-based infrastructure management. This Career Advancement Programme provides a clear pathway for career growth and increased earning potential within the thriving DevOps field.

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Why this course?

Career Advancement Programme in DevOps Configuration Management is crucial for bolstering customer service in today's competitive UK market. The demand for skilled DevOps professionals is surging, with the UK tech sector experiencing significant growth. A recent study (fictional data used for illustrative purposes) indicated that 70% of UK businesses plan to increase their DevOps investment in the next year. This highlights the critical need for configuration management training. Effective configuration management, a core component of DevOps, directly impacts customer service by ensuring reliable and consistent service delivery. This minimizes downtime and improves operational efficiency, ultimately enhancing customer satisfaction.

Skill Demand
Infrastructure as Code High
Automation High
Cloud Computing Very High

Who should enrol in Career Advancement Programme in DevOps Configuration Management for Customer Service?

Ideal Candidate Profile Relevant Skills & Experience Career Goals
This DevOps Configuration Management Career Advancement Programme is perfect for customer service professionals seeking to upskill and transition into IT. Approximately 1.7 million people work in UK customer service (source: *insert relevant UK statistic source here*), many of whom are looking for career progression beyond their current roles. Experience in a customer-facing role, problem-solving skills, basic IT literacy, and a passion for technology are advantageous. Prior experience with scripting (e.g., PowerShell, Bash) or configuration management tools (e.g., Ansible, Puppet, Chef) is a plus but not required. Aspiring to a more technical role in IT operations, improving automation skills, increasing earning potential, and enhancing career prospects within DevOps and IT infrastructure management are all achievable goals. This program provides a pathway to roles like DevOps Engineer, IT Systems Administrator, or Configuration Manager.