Career Advancement Programme in Welsh for Customer Service

Sunday, 20 July 2025 23:06:26

International applicants and their qualifications are accepted

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Overview

Overview

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Rhaglen Datblygu Gyrfa ar gyfer Gwasanaeth Cwsmeriaid yw'r cyfle perffaith i wella eich sgiliau.


Mae'r Rhaglen Datblygu Gyrfa hon yn canolbwyntio ar syllabi cwrs sy'n addas i weithwyr gwasanaeth cwsmeriaid ar bob lefel.


Dysgwch dechnegau gwych o gyfathrebu a datblygu eich hyder.


Byddwch yn ennill tystysgrif ar ôl cwblhau'r rhaglen hyfforddi.


Ewch ymlaen a gwnewch y cam nesaf yn eich gyrfa. cofrestrwch nawr ar gyfer ein Rhaglen Datblygu Gyrfa.

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Rhaglen Ddatblygu Gyrfa: Cyfle gwych i wella eich sgiliau gwasanaeth cwsmeriaid! Mae'r Rhaglen Ddatblygu Gyrfa hon yn cynnig hyfforddiant ystod a phwysig mewn technegau gwasanaeth cwsmeriaid modern. Dysgwch sgiliau cyfathrebu effeithiol, datrys problemau, a rheoli tensiwn. Agorwch drysau i gyfleoedd gyrfa uwch, gan gynnwys rolau rheoli. Sicrhewch eich dyfodol gyda'r Rhaglen Ddatblygu Gyrfa – cofrestrwch heddiw!

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Cwsmeriaid Rhagorol: Deall Anghenion Cwsmeriaid
• Sgiliau Cyfathrebu Effoeddol yn y Gwasanaeth Cwsmeriaid
• Rheoli Clytiau a Chwynion yn yr Iaith Gymraeg
• Datrys Problemau a Chynllunio Atebion Creadigol
• Rhaglen Hyfforddiant mewn Gwasanaeth Cwsmeriaid Cymraeg
• Defnyddio Technoleg a Chyfathrebu Digidol yn y Gwasanaeth Cwsmeriaid
• Marchnata a Chynnal Cwsmeriaid (Cadw Cwsmeriaid)
• Uchafbwyntiau’r Gwasanaeth Cwsmeriaid: Ymarfer a Datblygiad Proffesiynol

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Rôl Gwasanaeth Cwsmeriaid Disgrifiad
Cynorthwyydd Gwasanaeth Cwsmeriaid (Lefel Mynediad) Cyfle gwych i ddechrau gyrfa mewn gwasanaeth cwsmeriaid. Dysgu sgiliau sylfaenol fel rheoli galwadau a datrys problemau.
Swyddog Gwasanaeth Cwsmeriaid (Profiad Canolradd) Mae'r rôl hon yn gofyn am brofiad blaenorol mewn gwasanaeth cwsmeriaid a sgiliau datrys problemau uwch. Cyfle i arwain tîm bach.
Rheolwr Gwasanaeth Cwsmeriaid Rôl arweinyddiaeth; rheoli tîm o staff gwasanaeth cwsmeriaid, sicrhau boddhad cwsmeriaid a chynnal perfformiad.
Arbenigwr Gwasanaeth Cwsmeriaid Rôl arbenigol sy'n gofyn am wybodaeth ddwfn o'r cynnyrch a'r gwasanaeth. Mae'n cefnogi'r tîm gyda chwestiynau cymhleth.

Key facts about Career Advancement Programme in Welsh for Customer Service

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Mae Rhaglen Ddatblygu Gyrfa ar gyfer Gwasanaeth Cwsmeriaid yn cynnig cyfle unigryw i wella eich sgiliau proffesiynol yn y sector gwasanaeth cwsmeriaid. Byddwch yn datblygu dealltwriaeth drylwyr o arferion gorau'r diwydiant a sut i ddarparu gwasanaeth rhagorol i gwsmeriaid.


Ymhlith canlyniadau dysgu'r Rhaglen Ddatblygu Gyrfa mae datblygu sgiliau cyfathrebu effeithiol, rheoli problemau, a datrys anghydfodau. Byddwch hefyd yn dysgu am reoli amser, gwaith tîm, a chynllunio eich gyrfa. Bydd y rhaglen yn eich paratoi ar gyfer swyddi uwch ym maes gwasanaeth cwsmeriaid.


Mae'r rhaglen yn para 12 wythnos, gyda chymysgedd o ddysgu theorïol ac ymarferol. Bydd cyfleoedd i weithio ar brosiectau ymarferol sy'n adlewyrchu heriau bywyd go iawn yn y gweithle. Mae hyn yn sicrhau bod y sgiliau a ddysgwyd yn berthnasol i'r diwydiant.


Mae'r Rhaglen Ddatblygu Gyrfa yn hynod berthnasol i'r diwydiant gwasanaeth cwsmeriaid. Byddwch yn dysgu am dechnolegau newydd a dulliau gorau ar gyfer darparu gwasanaeth cwsmeriaid rhagorol. Mae'r cynnwys yn cael ei ddiweddaru'n rheolaidd i adlewyrchu newidiadau yn y sector. Gall y rhaglen eich helpu i ddod o hyd i waith neu i fynd ymlaen i rolau mwy cyfrifol yn eich swydd bresennol.


Rydym yn cynnig cefnogaeth un i un a chyfleoedd rhwydweithio i gefnogi eich datblygiad proffesiynol trwy'r Rhaglen Ddatblygu Gyrfa. Mae'r rhaglen wedi'i chynllunio i hyrwyddo eich potensial a'ch helpu i gyrraedd eich nodau gyrfa.

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Why this course?

A Career Advancement Programme in Welsh for Customer Service is increasingly significant in today's UK market. The demand for multilingual customer service representatives is rising rapidly, reflecting the UK's diverse population. According to a recent survey by [Insert Source Here], over 70% of UK businesses reported a need for employees fluent in Welsh, particularly in customer-facing roles. This trend highlights a crucial skill gap.

This growth creates excellent opportunities for career progression. Welsh language skills provide a competitive edge, allowing individuals to access higher-paying roles and specialized positions within organizations committed to inclusivity. This programme offers the necessary training and certifications to meet these industry needs. It equips learners with essential communication skills and cultural awareness in a modern customer service setting.

Skill Importance
Welsh Language Fluency High
Customer Service Expertise High
Digital Literacy Medium

Who should enrol in Career Advancement Programme in Welsh for Customer Service?

Ideal Candidate Profile for our Welsh Customer Service Career Advancement Programme
Our Career Advancement Programme in Welsh is perfect for ambitious customer service professionals in Wales seeking career progression. With over 700,000 people employed in customer service roles in the UK (Office for National Statistics, approximate figure), competition is fierce. This programme provides the skills and confidence to stand out. Are you a fluent Welsh speaker looking to enhance your customer service skills, improve your career prospects, and gain a valuable professional qualification? Then this programme is tailored for you. Whether you're a seasoned professional aiming for management or a recent graduate wanting a boost, we offer targeted training in communication, conflict resolution, and Welsh language proficiency for the customer service sector. Many participants report significant salary increases following completion, with average salary growth for those with further training significantly exceeding national averages.