Certificate Programme in IT Service Management Configuration Management Service Delivery

Tuesday, 26 August 2025 10:53:52

International applicants and their qualifications are accepted

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Overview

Overview

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Configuration Management is crucial for effective IT Service Management (ITSM).


This Certificate Programme in IT Service Management Configuration Management Service Delivery equips IT professionals with essential skills in managing IT infrastructure.


Learn best practices for configuration management databases (CMDBs), asset management, and change management within an ITSM framework.


The programme focuses on service delivery optimization through effective configuration management processes.


Ideal for IT professionals, system administrators, and anyone seeking to improve their ITSM capabilities.


Gain practical experience and boost your career prospects. Master Configuration Management and enhance your service delivery.


Explore the programme today and transform your IT management skills! Enroll now.

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Configuration Management is the cornerstone of efficient IT Service Management. This intensive Certificate Programme in IT Service Management, specializing in Configuration Management Service Delivery, equips you with in-demand skills in ITIL-aligned processes and best practices. Gain hands-on experience with leading configuration management tools and master the art of service delivery optimization. Boost your career prospects in IT operations, systems administration, or IT consulting. Real-world case studies and expert instructors ensure practical knowledge for immediate impact. This program provides a unique blend of theory and practice, leading to enhanced career advancement. Become a sought-after IT professional.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Fundamentals
• Configuration Management Database (CMDB) Design and Implementation
• Configuration Item (CI) Identification and Management
• Change Management Processes and Integration with Configuration Management
• Incident and Problem Management within a CMDB Context
• Release and Deployment Management for Configuration Items
• Service Level Agreements (SLAs) and Configuration Management
• IT Asset Management and its Relationship to Configuration Management
• Configuration Management Auditing and Compliance
• Automation and Tools for Configuration Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

ITSM Configuration Management Career Roles (UK) Description
Configuration Manager Responsible for maintaining the CMDB, ensuring accuracy and completeness of IT assets. High demand in large organizations.
Service Delivery Manager Oversees the delivery of IT services, ensuring adherence to SLAs. Strong leadership and communication skills required. Significant career progression opportunities.
Release Manager Manages the release of new software and updates, coordinating with various teams. Crucial role in maintaining service stability.
IT Service Desk Analyst Provides first-line support to end-users, troubleshooting issues and escalating complex problems. Entry-level role with strong growth potential.
IT Operations Manager Responsible for the day-to-day operations of IT infrastructure and services. Significant leadership role with responsibility for service availability and performance.

Key facts about Certificate Programme in IT Service Management Configuration Management Service Delivery

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A Certificate Programme in IT Service Management, specializing in Configuration Management and Service Delivery, equips participants with the practical skills and knowledge needed to excel in today's dynamic IT landscape. This program focuses on establishing and maintaining a robust Configuration Management Database (CMDB) and implementing effective service delivery processes.


Learning outcomes include mastering ITIL frameworks, specifically focusing on configuration management practices. Students gain proficiency in incident, problem, and change management, crucial for efficient service delivery. They also develop skills in asset management, ITIL 4 and ITSM best practices, ultimately leading to improved operational efficiency and reduced downtime.


The program's duration is typically short and intensive, designed to quickly integrate practical knowledge. Exact duration may vary depending on the institution offering the certificate, with options potentially including full-time, part-time or online delivery methods. Many programs offer flexible learning schedules to accommodate working professionals.


This certificate holds significant industry relevance. Graduates are highly sought after by organizations across various sectors, including IT service providers, government agencies, and large corporations. The skills gained directly address the critical need for effective configuration management and streamlined service delivery, making certificate holders valuable assets to any IT team. Successful completion enhances career prospects and increases earning potential within the IT Service Management field.


The program emphasizes hands-on experience through practical exercises and case studies, ensuring graduates are prepared for immediate application of their newly acquired knowledge in real-world scenarios. IT asset management and ITIL process improvement are core themes throughout the program.

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Why this course?

A Certificate Programme in IT Service Management Configuration Management Service Delivery is increasingly significant in today's UK market. The demand for skilled IT professionals proficient in configuration management is soaring, driven by the growth of cloud computing and digital transformation. According to recent data, the UK IT sector added over 90,000 jobs in 2022, with a significant portion requiring expertise in service management best practices. This surge reflects the critical role of robust configuration management in ensuring business continuity and minimizing downtime, vital for organizations across various sectors.

Skill Demand
ITIL v4 Foundation High
Configuration Management DB High
Cloud Service Management Very High

IT Service Management certifications, specifically those focusing on configuration management service delivery, equip professionals with the necessary skills to manage IT infrastructure effectively, contributing to improved operational efficiency and enhanced business resilience. This translates to increased employability and career progression within the rapidly evolving landscape of the UK IT industry.

Who should enrol in Certificate Programme in IT Service Management Configuration Management Service Delivery?

Ideal Candidate Profile Skills & Experience Career Goals
IT professionals seeking to enhance their Configuration Management Service Delivery skills within IT Service Management (ITSM) Existing IT support experience, familiarity with ITIL frameworks, basic understanding of IT infrastructure. (Note: According to a recent UK survey, 70% of IT professionals report a need for upskilling in ITSM). Progress to senior roles in IT operations, improve service efficiency, reduce IT incidents, enhance ITIL compliance within their organization. Increase earning potential (average salary increase for ITSM-certified professionals in the UK is estimated at 15%).
Aspiring IT Service Managers aiming for career advancement. Strong problem-solving skills, experience with IT incident management or change management. Lead teams within IT operations, manage complex IT projects, implement effective IT strategies, transition to management roles and responsibilities within a rapidly evolving IT landscape.
Graduates seeking to launch careers in IT operations. Strong academic background in a related field, basic understanding of IT concepts and systems. Secure entry-level positions in IT support, develop a foundation for a successful career in IT Service Management, build in-demand Configuration Management skills.