Certified Professional in ISO/IEC 20000 Auditing

Wednesday, 17 September 2025 12:35:01

International applicants and their qualifications are accepted

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Overview

Overview

Certified Professional in ISO/IEC 20000 Auditing is a highly sought-after certification.


It validates expertise in IT Service Management (ITSM) system auditing.


This certification benefits IT auditors, compliance officers, and IT professionals.


Demonstrate your proficiency in conducting ISO/IEC 20000 compliant audits.


Gain a competitive edge by mastering ISO/IEC 20000 principles and practices.


The Certified Professional in ISO/IEC 20000 Auditing certification showcases your ability to assess and improve ITSM processes.


Enhance your career prospects and contribute to organizational success.


Learn more and start your journey to becoming a Certified Professional in ISO/IEC 20000 Auditing today!

Certified Professional in ISO/IEC 20000 Auditing is your passport to a high-demand career in IT service management. This intensive training equips you with the expertise to conduct comprehensive audits, ensuring compliance with ISO/IEC 20000 standards. Gain in-depth knowledge of ITSM frameworks and best practices, leading to enhanced career prospects and higher earning potential. As a Certified Professional in ISO/IEC 20000 Auditing, you'll possess valuable skills in risk management and process improvement, making you a sought-after professional globally. Become a Certified Professional in ISO/IEC 20000 Auditing today and unlock your potential.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• ISO/IEC 20000-1:2018 Overview and Auditing Principles
• IT Service Management (ITSM) Processes and their Integration
• Understanding and Applying ISO/IEC 20000 Auditing Standards
• Conducting Internal ISO/IEC 20000 Audits: Planning and Execution
• ISO/IEC 20000 Compliance and Risk Management
• Nonconformities, Corrective Actions, and Preventative Actions (CAPA)
• Reporting and Communicating Audit Findings
• Audit Evidence Gathering and Documentation Techniques
• Lead Auditor Skills for ISO/IEC 20000 Certifications

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Certified Professional in ISO/IEC 20000 Auditing: UK Job Market Insights

The UK IT Service Management (ITSM) sector shows strong demand for ISO/IEC 20000-certified professionals. This section explores key roles and salary trends, offering valuable insights for career planning.

Career Role Description
ISO/IEC 20000 Lead Auditor Leads and manages ISO/IEC 20000 audits, ensuring compliance and identifying improvement areas. High demand, requiring extensive experience.
ISO/IEC 20000 Auditor/IT Auditor Conducts audits, verifies compliance, and reports findings. A crucial role for maintaining robust ITSM frameworks.
ITSM Manager/IT Service Manager (ISO/IEC 20000 Certified) Manages IT service operations, implementing and maintaining ISO/IEC 20000 standards. A highly sought-after role with significant responsibility.
IT Compliance Specialist (ISO/IEC 20000) Ensures compliance with ISO/IEC 20000 and other relevant standards. Plays a vital role in risk mitigation and regulatory adherence.

Key facts about Certified Professional in ISO/IEC 20000 Auditing

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Becoming a Certified Professional in ISO/IEC 20000 Auditing demonstrates a high level of competency in IT service management (ITSM) system auditing. The certification validates your ability to plan, conduct, and report on audits against the ISO/IEC 20000 standard.


Learning outcomes for this certification typically include mastering audit techniques, understanding ISO/IEC 20000 principles, and gaining proficiency in documenting findings and generating audit reports. You'll also develop skills in communicating effectively with auditees and managing the entire audit process efficiently. This involves understanding risk assessment and internal controls within an ITSM framework.


The duration of the training program varies depending on the provider but generally spans several days, often involving a mix of classroom learning, practical exercises, and case studies. This allows for a comprehensive understanding of the ISO/IEC 20000 auditing process, covering everything from audit planning to reporting.


In today's digitally driven world, a Certified Professional in ISO/IEC 20000 Auditing is highly sought after. Industry relevance is significant, as organizations increasingly rely on robust ITSM systems to ensure service quality and operational efficiency. Holding this certification provides a competitive advantage for IT professionals seeking roles in audit, compliance, or IT service management. It demonstrates a commitment to best practices and helps organizations achieve and maintain compliance with international standards.


The certification enhances career prospects in various sectors that depend on reliable IT infrastructure and services, such as finance, healthcare, and government. It showcases expertise in IT governance and risk management, making you a valuable asset to any organization striving for IT excellence and compliance. The ISO 20000 framework implementation knowledge gained also aids in improving overall organizational efficiency.

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Why this course?

Certified Professional in ISO/IEC 20000 Auditing is increasingly significant in today’s UK market. The rising demand for robust IT service management (ITSM) systems, coupled with regulatory pressures, necessitates professionals skilled in auditing against ISO/IEC 20000 standards. According to a recent survey (fictitious data for illustrative purposes), 70% of large UK organizations plan to implement or upgrade their ITSM systems within the next two years, highlighting a growing need for qualified ISO/IEC 20000 Lead Auditors.

This trend is reflected in the increasing number of job postings requiring ISO/IEC 20000 certification, particularly for roles involving IT governance, risk, and compliance. A further 25% of surveyed SMEs are actively seeking to improve their IT service management capabilities, creating opportunities for professionals with ISO/IEC 20000 audit skills.

Organization Size Planned ITSM Upgrade/Implementation (next 2 years)
Large Organizations 70%
SMEs 25%

Who should enrol in Certified Professional in ISO/IEC 20000 Auditing?

Ideal Audience for Certified Professional in ISO/IEC 20000 Auditing Description UK Relevance
IT Service Management Professionals Individuals seeking to demonstrate expertise in auditing IT service management systems against ISO/IEC 20000 standards. This includes IT auditors, compliance officers, and those involved in IT governance. Gain a competitive edge with this internationally recognized certification. With the UK's thriving IT sector, professionals needing to demonstrate compliance and best practice are increasingly sought after. The demand for qualified ISO/IEC 20000 auditors is expected to rise.
IT Managers and Directors Senior IT professionals responsible for the overall performance and compliance of their IT service management systems. This certification enhances their credibility and showcases their commitment to best practices. Successful ISO/IEC 20000 implementation improves operational efficiency and reduces risk. UK businesses increasingly prioritize IT infrastructure. Leadership with proven knowledge of ISO/IEC 20000 standards enhances business opportunities and competitive advantage.
Consultants and Auditors Professionals offering IT audit and consulting services. This certification significantly boosts their credibility and allows them to offer high-value services to clients. The ability to perform effective ISO/IEC 20000 audits is a highly marketable skill. The UK consulting market is competitive; this certification provides a clear differentiator for consultants demonstrating expertise in IT service management auditing and compliance.