Certified Professional in Scrum IT Service Management

Friday, 12 September 2025 13:18:56

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Professional in Scrum IT Service Management (CPS-ITSM) bridges the gap between Scrum and IT Service Management.


This certification is for IT professionals seeking to improve their Scrum and ITSM skills.


It combines Agile project management with ITIL best practices.


Learn to manage IT projects effectively using Scrum frameworks and ITSM principles.


The CPS-ITSM certification demonstrates expertise in incident management, problem management, and change management within a Scrum environment.


Certified Professional in Scrum IT Service Management is your key to success.


Become a more efficient and effective IT professional.


Explore the CPS-ITSM certification today and transform your IT career.

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Certified Professional in Scrum IT Service Management (CPS-ITSM) bridges the gap between Scrum and ITIL, providing valuable skills for today's dynamic IT landscape. This certification equips you with the expertise to manage IT projects effectively using Agile methodologies, significantly improving efficiency and customer satisfaction. Gain a competitive edge and boost your career prospects as a Scrum Master or IT Service Manager. Master advanced techniques in sprint planning, risk management, and stakeholder communication. The CPS-ITSM program offers hands-on training and real-world case studies, accelerating your journey to becoming a highly sought-after IT professional. Become a Certified Professional in Scrum IT Service Management today.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Scrum Framework Fundamentals for IT Service Management
• Agile Principles and Values in IT Service Delivery
• Implementing Scrum in an IT Service Management Context
• Scrum Roles and Responsibilities (ITSM focus)
• IT Service Management Processes within a Scrum Framework
• Measuring and Improving IT Service Delivery using Scrum Metrics
• Kanban and its Integration with Scrum for ITSM
• Risk Management and Issue Resolution in Scrum for IT Service Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Certified Professional in Scrum IT Service Management Roles (UK) Description
Scrum Master (ITSM) Facilitates Scrum events, removes impediments, and coaches the team on Agile principles within an IT Service Management context. High demand for experience in ITIL frameworks.
Agile IT Service Manager Manages IT service delivery using Agile methodologies, ensuring alignment with business needs and ITIL best practices. Requires strong leadership and stakeholder management skills.
IT Project Manager (Agile/Scrum) Plans, executes, and monitors IT projects using Scrum and other Agile frameworks. Extensive knowledge of project management methodologies essential.
DevOps Engineer (Certified ScrumMaster) Bridges the gap between development and operations, automating processes and implementing continuous integration/continuous delivery (CI/CD) pipelines within a Scrum framework. Strong scripting and automation skills are crucial.

Key facts about Certified Professional in Scrum IT Service Management

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The Certified Professional in Scrum IT Service Management (CPS-ITSM) certification equips IT professionals with the skills to effectively manage IT services using Scrum methodologies. This blend of ITIL and Scrum best practices makes it highly relevant in today's dynamic IT landscape.


Learning outcomes include mastering Scrum principles within an IT service management context. Participants will gain proficiency in applying Scrum techniques to improve IT service delivery, enhance collaboration, and boost overall efficiency. Key areas covered often encompass Agile project management, ITIL frameworks, and risk management within a Scrum environment.


The duration of the CPS-ITSM training and certification process varies depending on the provider. However, most programs typically last between two and three days of intensive classroom instruction, complemented by self-study and practical exercises. Successful completion results in a globally recognized certification demonstrating competence in managing IT services using Scrum.


Industry relevance is extremely high. The CPS-ITSM certification is valuable for IT professionals aiming for roles like Scrum Masters, Product Owners, IT Service Managers, and project managers in any organization adopting Agile and Scrum for IT service delivery. The integration of Scrum with established IT service management best practices makes this certification highly sought after in the current market.


In summary, the Certified Professional in Scrum IT Service Management certification offers a robust path to enhance IT professionals’ skills and career prospects, combining agile methodologies with established IT service management best practices for optimal performance and efficiency. This makes it a powerful credential for navigating the competitive landscape of modern IT.

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Why this course?

Certified Professional in Scrum IT Service Management (CPS-ITSM) is increasingly significant in today's UK market. The demand for agile methodologies in IT service delivery is booming, reflecting the UK's growing digital economy. Agile project management, a cornerstone of CPS-ITSM, offers greater flexibility and responsiveness, crucial for businesses navigating rapid technological advancements.

According to a recent survey (fictional data for illustrative purposes), 70% of UK IT companies are adopting Scrum, with 40% planning to implement it within the next year. This growing adoption underscores the need for professionals with CPS-ITSM certification, demonstrating expertise in aligning Scrum principles with IT service management best practices.

Methodology Adoption Rate (%)
Scrum 70
Waterfall 30

CPS-ITSM certified individuals are highly sought after, possessing the skills to manage IT projects efficiently and effectively within agile frameworks. This certification offers a competitive edge, making it a valuable asset in a constantly evolving IT landscape. The IT Service Management (ITSM) aspect is paramount, ensuring alignment with operational requirements.

Who should enrol in Certified Professional in Scrum IT Service Management?

Ideal Audience for CPSM-ITSM Certification
A Certified Professional in Scrum IT Service Management (CPSM-ITSM) certification is perfect for IT professionals seeking to enhance their Scrum and ITSM skills. Are you an IT Project Manager juggling multiple projects, often facing challenges with tight deadlines and resource constraints? Or perhaps you're a Service Manager striving to improve service delivery using agile principles? If so, this certification is for you. In the UK, the IT sector employs over 1.6 million people (Source: Tech Nation), with many facing the exact challenges this certification addresses. This program helps bridge the gap between traditional ITIL-based service management and agile methodologies like Scrum, enhancing your ability to manage projects effectively and deliver exceptional service. Gain a competitive edge by mastering both Scrum and IT Service Management—become a true leader in hybrid IT environments.