Certified Specialist Programme in CRM Systems

Thursday, 12 February 2026 08:03:15

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in CRM Systems provides in-depth training in customer relationship management.


This programme is ideal for sales professionals, marketing managers, and IT specialists seeking CRM system expertise.


Master Salesforce, Microsoft Dynamics 365, and other leading CRM platforms. Learn data analysis, reporting, and automation techniques. Gain valuable skills for CRM implementation and optimization.


Boost your career prospects with this globally recognized Certified Specialist Programme in CRM Systems certification.


Explore the programme details and register today! Become a CRM expert.

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Certified Specialist Programme in CRM Systems empowers you with in-demand skills in customer relationship management. This comprehensive program offers hands-on training and real-world case studies using leading CRM software like Salesforce and HubSpot. Gain expertise in data analysis, sales automation, and customer service optimization. Boost your career prospects with a globally recognized certification, opening doors to roles like CRM Manager, CRM Analyst, and Business Analyst. Our unique curriculum includes a dedicated project module and personalized mentorship for a truly transformative learning experience. Become a Certified Specialist in CRM Systems and elevate your career.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM System Fundamentals and Architecture
• CRM Implementation and Project Management
• Data Management and Migration in CRM Systems
• CRM Customization and Configuration
• SalesForce Administration and Advanced Features
• Microsoft Dynamics 365 Implementation and Best Practices
• Reporting, Analytics, and Business Intelligence in CRM
• Integration of CRM with other Enterprise Systems
• CRM Security and Data Governance
• Customer Relationship Management (CRM) Strategy and ROI

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Certified Specialist Programme in CRM Systems: UK Job Market Outlook

Career Role Description
CRM Specialist Implement and manage CRM systems, ensuring data accuracy and reporting efficiency. A key role in driving customer relationship management strategies.
CRM Analyst (Salesforce/Microsoft Dynamics) Analyze CRM data to identify trends and opportunities for sales improvement; providing crucial insights to shape business decisions.
CRM Consultant (Dynamics 365/Salesforce) Advise businesses on CRM system selection, implementation, and optimization, offering expert solutions and leveraging best practices.
CRM Developer (Salesforce/Microsoft Dynamics) Develop custom solutions and integrations for CRM platforms, tailoring systems to specific business needs and enhancing functionality.
Senior CRM Manager Oversees all aspects of CRM strategy and execution, leading teams and driving organizational success through effective CRM utilization.

Key facts about Certified Specialist Programme in CRM Systems

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A Certified Specialist Programme in CRM Systems provides in-depth knowledge and practical skills in implementing, managing, and optimizing Customer Relationship Management systems. This program equips participants with the expertise to leverage CRM technology for enhanced business performance and customer satisfaction.


Learning outcomes include mastering CRM system functionalities, data analysis techniques, and best practices for customer relationship management. Participants will develop skills in CRM implementation, configuration, and customization, along with the ability to design and execute effective CRM strategies. This encompasses salesforce administration, data migration, and report generation expertise.


The duration of a Certified Specialist Programme in CRM Systems varies depending on the provider and program intensity, typically ranging from several weeks to several months, often structured as part-time or intensive courses. Some programs offer flexible online learning options, accommodating various schedules.


Industry relevance is paramount. A Certified Specialist Programme in CRM Systems prepares graduates for roles such as CRM Analyst, CRM Manager, Salesforce Administrator, and Business Analyst with CRM focus. The program's focus on practical application, using current CRM software and industry methodologies, ensures graduates are job-ready and highly sought after in today's competitive market. Graduates benefit from improved career prospects and higher earning potential in sales, marketing, and customer service departments globally.


The certification demonstrates proficiency in CRM software and strategies, offering a competitive edge in the job market. This specialized training in CRM solutions significantly increases career opportunities within various industry sectors, leading to improved professional advancement.

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Why this course?

Certified Specialist Programme in CRM Systems is increasingly significant in today’s UK market. The demand for skilled CRM professionals is booming, with a projected growth exceeding 15% in the next three years, according to a recent study by the UK IT Skills Council. This growth reflects the vital role CRM plays in driving business efficiency and customer satisfaction. Businesses across various sectors, from finance to retail, are actively seeking individuals with demonstrable expertise in CRM implementation, management, and optimization. A Certified Specialist Programme provides professionals with the cutting-edge skills and knowledge required to meet these demands. This certification validates expertise, enhancing career prospects and earning potential.

The following data illustrates the growing need for CRM specialists in key UK sectors:

Sector Projected Growth (%)
Finance 18
Retail 15
Technology 20

Who should enrol in Certified Specialist Programme in CRM Systems?

Ideal Candidate Profile Why This Programme?
Business professionals seeking to enhance their CRM Systems expertise, particularly those in sales, marketing, and customer service roles. With over 70% of UK businesses now using CRM solutions (Source: [Insert credible UK statistic source]), this programme is timely and relevant. Gain in-demand CRM specialist skills, boosting career prospects and earning potential. Master key functionalities of leading CRM platforms such as Salesforce and Microsoft Dynamics 365, becoming a valuable asset to any organisation. Develop data analysis and customer relationship management strategies.
Individuals aiming for a career change or promotion within the tech sector, demonstrating a keen interest in data-driven decision making and customer-centric strategies. Upskill and transition into a high-growth field. Develop expertise in CRM implementation and CRM integration. Become a certified professional, showcasing demonstrable proficiency in CRM technology. Achieve a competitive advantage in the job market.
Graduates with a business, technology, or related degree seeking a specialisation to launch their career. Establish a strong foundation in CRM software and become job-ready. Acquire a certified specialist credential, differentiating you from other graduates. Access industry-recognized CRM training, improving employability.