Certified Specialist Programme in DevOps Service Request Management

Friday, 27 February 2026 09:43:20

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

```html

DevOps Service Request Management certification equips IT professionals with crucial skills.


This program focuses on streamlining IT service delivery using DevOps principles and best practices.


Learn to automate incident management, improve change management processes, and enhance overall service quality.


Target audience includes IT service managers, DevOps engineers, and anyone involved in IT operations.


Master incident ticketing systems, configuration management databases, and automation tools.


The Certified Specialist Programme in DevOps Service Request Management is your path to optimizing IT service delivery.


Enhance your career prospects and become a highly sought-after DevOps professional. Explore the program today!

```

DevOps Service Request Management: Become a certified specialist in streamlining IT operations. This intensive program equips you with best practices in incident, change, and problem management within a DevOps framework. Master automation, ITSM integration, and agile methodologies to boost efficiency and reduce MTTR. Gain in-demand skills highly sought after by leading organizations, accelerating your career in DevOps engineering, IT operations, or service management. Unique hands-on labs and real-world case studies ensure practical application of learned knowledge. Secure your future with this transformative DevOps Service Request Management certification.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• DevOps Service Request Management Fundamentals
• Incident Management and Problem Management in DevOps
• Service Level Agreement (SLA) Management and Reporting
• Automation and Orchestration for Service Requests
• Configuration Management and Change Management in DevOps
• Monitoring and Alerting for Service Requests
• Capacity Planning and Performance Optimization
• Security in DevOps Service Request Management
• DevOps Toolchain Integration for Service Requests

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (DevOps Service Request Management) Description
Senior DevOps Engineer (Service Management) Lead the implementation of robust service request management solutions. Automate processes, ensure high availability, and mentor junior team members. Excellent problem-solving skills are crucial.
DevOps Engineer (Service Desk) Manage and resolve service requests efficiently. Strong understanding of ITIL frameworks and automation tools is key. Focus on incident resolution and proactive problem management.
DevOps Specialist (Automation & Service Management) Design and implement automated solutions for service requests. Improve efficiency and reduce manual intervention. Expertise in scripting and automation tools is essential.

Key facts about Certified Specialist Programme in DevOps Service Request Management

```html

The Certified Specialist Programme in DevOps Service Request Management equips participants with the skills and knowledge to efficiently manage service requests within a DevOps environment. This involves mastering automation, incident management, and problem resolution techniques.


Learning outcomes include proficiency in ITIL best practices adapted for DevOps, efficient ticket handling processes, and leveraging tools for service request automation. You'll gain expertise in monitoring, logging, and reporting, crucial for effective DevOps Service Request Management.


The programme duration is typically tailored to the participant's existing knowledge and experience, ranging from a few weeks to a few months of intensive learning and practical application. Self-paced and instructor-led options may be available.


Industry relevance is high. DevOps Service Request Management is in significant demand across numerous sectors, including IT, finance, and healthcare. This certification demonstrates a valuable skill set that ensures operational efficiency and customer satisfaction, making graduates highly sought after by organizations embracing DevOps principles. Key skills such as automation and incident management are essential for today's fast-paced IT operations.


Graduates of this programme are well-prepared to tackle challenges related to IT service management (ITSM) within a DevOps context, enhancing their career prospects and increasing their earning potential. They are equipped with the practical skills and certified competence needed to manage IT operations effectively.


```

Why this course?

Certified Specialist Programme in DevOps Service Request Management is increasingly significant in today's UK market. The rapid growth of cloud computing and agile methodologies necessitates efficient service request management within DevOps environments. A recent survey indicates a substantial rise in DevOps adoption amongst UK businesses; however, a skills gap remains. According to a 2023 study by [Insert Fictional UK Tech Research Firm], only 35% of UK DevOps teams have dedicated personnel certified in service request management. This highlights the urgent need for professionals with certified expertise in streamlining workflows and improving service delivery. Effective DevOps service request management is crucial for maintaining operational efficiency and customer satisfaction. This programme directly addresses this industry need, providing a competitive edge for individuals and organizations alike.

Skill Gap Area Percentage
Certified DevOps Professionals 35%
Uncertified DevOps Professionals 65%

Who should enrol in Certified Specialist Programme in DevOps Service Request Management?

Ideal Candidate Profile Skills & Experience Benefits
IT professionals seeking DevOps Service Request Management certification. Experience with ITIL frameworks, ticketing systems (e.g., ServiceNow), and a basic understanding of DevOps principles. Many UK-based IT professionals are already familiar with these tools, making this programme a natural progression. Improved efficiency in incident management, problem resolution, and change management. According to recent UK industry reports, streamlined processes like these can lead to significant cost savings and improved customer satisfaction.
Individuals aiming for a DevOps Engineer or similar role. Familiarity with Agile methodologies and cloud platforms (AWS, Azure, GCP) is beneficial. The UK tech sector is experiencing rapid growth, with high demand for skilled DevOps professionals. Enhanced career prospects and increased earning potential. A Certified Specialist designation demonstrates commitment to professional development, a highly valued trait in the competitive UK job market.
System administrators seeking to expand their skillset. Experience with scripting languages (e.g., Python, Bash) is a plus. This programme complements existing IT infrastructure management expertise. Become a valuable asset to your organisation by streamlining workflows and improving service delivery. The UK's emphasis on digital transformation necessitates skilled professionals adept at managing IT service requests effectively.