Certified Specialist Programme in IT Availability Management for Service Catalog

Monday, 30 June 2025 10:45:31

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in IT Availability Management for Service Catalog equips IT professionals with essential skills.


This programme focuses on service level management and incident management best practices.


Learn to optimize IT service availability, reduce downtime, and enhance customer satisfaction.


Ideal for IT service managers, analysts, and anyone involved in IT Availability Management.


The Certified Specialist Programme in IT Availability Management improves your ability to design resilient service catalogs.


Gain valuable knowledge of capacity planning and problem management techniques.


Master IT Availability Management and advance your career. Elevate your skills and become a certified specialist.


Explore the Certified Specialist Programme in IT Availability Management today!

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IT Availability Management for Service Catalog: Become a Certified Specialist and master the art of ensuring seamless service delivery. This program offers expert-led training covering critical ITIL 4 aligned practices, enhancing your skills in incident, problem, and change management. Gain practical experience with real-world case studies and simulations, boosting your career prospects significantly. Service catalog management and availability optimization are core focuses, making you a highly sought-after professional. Achieve certification and unlock exciting opportunities in IT operations and service management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Availability Management Fundamentals
• Service Catalog Design and Management for Availability
• Capacity Planning and Management for High Availability
• Monitoring and Alerting for Proactive Service Management
• Incident Management and Problem Management for Service Restoration
• Change Management and its Impact on IT Availability
• Business Continuity and Disaster Recovery Planning (BC/DR)
• Service Level Management and Agreement (SLA) Definition
• Automation and Orchestration for Improved Availability

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Job Role (IT Availability Management) Description
IT Availability Manager Leads and manages IT availability strategies, ensuring business continuity and minimal downtime. Strong experience in ITIL framework and service management is essential.
Availability Engineer Designs, implements, and maintains systems for high availability. Proficient in system monitoring, capacity planning and incident management.
IT Service Continuity Planner Develops and maintains Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP), ensuring business resilience. Experience with IT infrastructure and risk assessment.
Cloud Availability Specialist Focuses on the availability and resilience of cloud-based infrastructure and applications. Expertise in cloud platforms (AWS, Azure, GCP) is required.

Key facts about Certified Specialist Programme in IT Availability Management for Service Catalog

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The Certified Specialist Programme in IT Availability Management for Service Catalog equips IT professionals with the knowledge and skills to effectively manage and optimize IT service availability. This program focuses on integrating availability management practices within a service catalog framework, leading to improved service delivery and reduced downtime.


Learning outcomes include mastering key concepts in IT Availability Management, including service level agreements (SLAs), capacity planning, and incident/problem management. Participants gain practical experience in designing, implementing, and monitoring availability management processes within a service catalog context. The program emphasizes best practices and industry standards for ensuring high service availability.


The duration of the Certified Specialist Programme in IT Availability Management for Service Catalog varies depending on the provider and delivery method. However, expect a comprehensive program requiring a significant time commitment, ranging from several weeks to several months of focused study and practical application.


This certification holds significant industry relevance. In today's digital landscape, organizations heavily rely on robust IT systems and uninterrupted service delivery. Professionals with expertise in IT Availability Management and a deep understanding of service catalog management are highly sought after. Achieving this certification demonstrates a commitment to excellence and enhances career prospects in IT service management (ITSM) and related fields.


The program incorporates practical case studies and real-world scenarios, ensuring participants develop the necessary skills to address real-world challenges. Successful completion leads to a recognized professional certification, demonstrating competency in IT Availability Management and service catalog integration, a valuable asset for career advancement.

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Why this course?

The Certified Specialist Programme in IT Availability Management is increasingly significant for Service Catalog management in today's UK market. With UK businesses experiencing an average of 1.7 unplanned outages per month (fictional statistic for illustrative purposes), according to a recent survey (fictional source), robust availability management is crucial. This certification equips professionals with the skills to design, implement, and maintain highly available IT services, directly impacting service catalog accuracy and user experience. The program's focus on key performance indicators (KPIs) like Mean Time To Recovery (MTTR) and Mean Time Between Failures (MTBF) allows for proactive service management, minimizing disruptions and maximizing uptime. This aligns perfectly with the current trend of businesses prioritizing digital transformation and relying heavily on IT services. A strong service catalog, informed by robust availability management practices, becomes a critical tool for delivering reliable and predictable IT services.

Metric Value
Average Outages/Month 1.7
Businesses Impacted 65% (Fictional statistic)

Who should enrol in Certified Specialist Programme in IT Availability Management for Service Catalog?

Ideal Audience for the Certified Specialist Programme in IT Availability Management for Service Catalog
This IT Availability Management programme is perfect for IT professionals striving for excellence in service delivery. Are you an ITIL practitioner seeking to deepen your expertise in service catalog management and ensure business continuity? Perhaps you're an IT manager responsible for incident management, problem management, and the overall uptime of critical IT services, aiming to improve your skills in availability management and service catalog optimization. With over 250,000 IT professionals in the UK alone actively managing service availability, this programme offers a distinct advantage, boosting your career prospects and aligning you with best practices in IT service management. Targeting professionals with a minimum of 2 years of experience in related fields, this programme equips you with the tools and knowledge to streamline service requests, reduce downtime, and ultimately enhance the overall user experience. Specifically, this certification benefits those focusing on capacity planning, service level agreements (SLAs), and business continuity planning, helping you effectively manage risks and ensure high availability.