Certified Specialist Programme in IT Governance CRM Systems for Sales Teams

Wednesday, 10 September 2025 19:02:26

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in IT Governance CRM Systems for Sales Teams equips sales professionals with vital skills.


This programme focuses on effective CRM system governance. It covers data security, compliance, and best practices.


Learn to optimize sales performance through robust CRM processes. Understand data privacy regulations and risk management.


Ideal for sales managers, sales representatives, and IT professionals supporting sales teams. The Certified Specialist Programme in IT Governance CRM Systems enhances your career prospects.


Boost your sales team's efficiency and productivity. Enroll today and become a Certified Specialist!

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Certified Specialist Programme in IT Governance CRM Systems for Sales Teams empowers you to master the strategic alignment of technology and business objectives within sales environments. This program provides in-depth knowledge of CRM system implementation, data management, and compliance best practices, equipping you with in-demand skills. Boost your career prospects with this practical, hands-on training covering data security, risk mitigation and governance frameworks. Gain a competitive edge and become a sought-after IT Governance expert specializing in maximizing CRM system effectiveness for sales teams. Certified professionals command higher salaries and enjoy accelerated career progression.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to IT Governance and CRM Systems
• CRM System Selection and Implementation for Sales Teams
• Data Security and Privacy in CRM Systems (GDPR, CCPA compliance)
• CRM System Configuration and Customization for Sales Processes
• Sales Performance Measurement and Reporting using CRM Data
• IT Governance Frameworks and Best Practices for CRM
• Integrating CRM with other Enterprise Systems (ERP, Marketing Automation)
• Risk Management and Business Continuity for CRM Systems
• User Training and Adoption of CRM Systems for Sales Teams
• IT Governance, Risk, and Compliance (IT GRC) in CRM for Sales

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Job Role Description
IT Governance CRM Specialist (Sales) Leads the implementation and management of CRM systems, ensuring data integrity and compliance within sales teams. A critical role for optimizing sales processes and maximizing ROI.
Senior IT Governance CRM Consultant (Sales) Provides expert guidance on CRM strategy, implementation, and governance. Works with senior stakeholders to develop and execute comprehensive IT governance frameworks for sales operations.
Salesforce Administrator (IT Governance Focused) Manages and maintains Salesforce, a leading CRM system. Focuses on data governance, user access control, and regulatory compliance within the sales environment. Ensures data quality and security.
CRM Data Analyst (Sales Operations) Analyzes sales data from the CRM system to identify trends and opportunities. Supports strategic decision-making through robust reporting and data visualization. Key skills include data governance and business intelligence.

Key facts about Certified Specialist Programme in IT Governance CRM Systems for Sales Teams

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The Certified Specialist Programme in IT Governance CRM Systems for Sales Teams provides in-depth knowledge and practical skills in managing and optimizing CRM systems within a robust IT governance framework. Participants gain a comprehensive understanding of data security, compliance, and risk management as they relate to sales operations.


Learning outcomes include mastering CRM system implementation strategies, developing effective data governance policies, and improving sales team performance through data-driven insights. You'll learn to align CRM strategy with overall business objectives, ensuring optimal return on investment (ROI) and compliance with industry best practices. This includes a strong focus on data analytics and reporting for sales effectiveness.


The programme duration is typically [Insert Duration Here], delivered through a blended learning approach combining online modules, interactive workshops, and practical case studies. The flexible format caters to busy professionals, allowing them to integrate learning with their existing workload. Industry-recognized certifications are awarded upon successful completion.


This Certified Specialist Programme in IT Governance CRM Systems for Sales Teams is highly relevant across various sectors, including technology, finance, healthcare, and retail. The demand for skilled professionals who can manage and leverage CRM data effectively within a secure and compliant environment is constantly growing. Graduates are well-positioned to advance their careers in sales operations, IT management, and data governance roles. This programme ensures mastery of data security, risk management, and sales performance management techniques, all crucial for success in today's competitive landscape.


The programme integrates key concepts of salesforce administration, business intelligence, and change management to ensure comprehensive development of skills needed for effective CRM governance. Successful completion signifies expertise in IT governance and CRM management, enhancing career prospects and professional credibility.

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Why this course?

Certified Specialist Programme in IT Governance CRM Systems is increasingly significant for sales teams in today's UK market. The competitive landscape demands efficient and compliant CRM strategies. According to a recent survey (hypothetical data for demonstration), 70% of UK businesses experienced improved sales performance after implementing a well-governed CRM system. This highlights the crucial role of IT governance in optimising CRM functionalities for sales success.

Impact Percentage
Improved Sales 70%
No Change 15%
Decreased Sales 15%

A Certified Specialist Programme provides the necessary expertise to navigate these complexities, equipping sales professionals with the skills to leverage CRM systems effectively and comply with data protection regulations, such as GDPR, crucial for maintaining client trust and avoiding penalties. This certification demonstrates a commitment to best practices and enhances career prospects within the dynamic UK IT sector.

Who should enrol in Certified Specialist Programme in IT Governance CRM Systems for Sales Teams?

Ideal Candidate Profile Key Skills & Experience
Sales professionals seeking to enhance their CRM system management and IT governance skills. This Certified Specialist Programme in IT Governance CRM Systems for Sales Teams is perfect for individuals aiming for promotion or seeking higher-paying roles. Experience with CRM software (Salesforce, Microsoft Dynamics 365, etc.) is beneficial, though not mandatory. Understanding of data governance and compliance is a plus. Strong analytical and problem-solving skills are essential for leveraging data effectively.
Team leaders and sales managers responsible for overseeing CRM implementation and data integrity within their teams. Given that over 70% of UK businesses use CRM systems (fictitious statistic for illustrative purposes), this is a highly relevant skillset. Proven leadership abilities and experience in training and mentoring team members are valued. Familiarity with data security best practices and risk management within the context of CRM systems is advantageous.
IT professionals supporting sales teams and seeking to specialize in CRM system governance. This program bridges the gap between IT and sales, enhancing collaboration and efficiency. Solid understanding of IT infrastructure, databases, and data security. Experience with CRM system administration and troubleshooting is highly desirable.