Certified Specialist Programme in IT Service Policies

Tuesday, 22 July 2025 00:49:41

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in IT Service Policies equips IT professionals with the knowledge to develop and implement effective IT service policies.


This programme covers IT governance, risk management, and compliance. It's ideal for IT managers, IT auditors, and anyone involved in IT service delivery.


Learn to create robust policies aligning with industry best practices. Master policy documentation and communication. Understand the importance of IT Service Policies for organizational success.


The Certified Specialist Programme in IT Service Policies provides practical skills and a globally recognized certification. Advance your career. Explore the programme today!

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Certified Specialist Programme in IT Service Policies equips you with in-depth knowledge of ITIL 4 framework and best practices for effective policy management. Master the art of developing, implementing, and auditing IT service policies, boosting your career prospects significantly. This comprehensive program features hands-on exercises, real-world case studies, and expert-led sessions covering governance, risk, and compliance. Gain a competitive edge and become a sought-after IT professional specializing in service policy design, ensuring optimal service delivery and improved operational efficiency through our Certified Specialist Programme in IT Service Policies.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Policy Frameworks and Governance
• Developing and Implementing IT Service Level Agreements (SLAs)
• IT Security Policies and Risk Management (including Data Protection and Compliance)
• Change Management Processes and Procedures
• Incident Management and Problem Management
• Capacity Management and Performance Optimization
• IT Asset Management and Configuration Management
• Business Continuity and Disaster Recovery Planning
• Service Catalog Management and Service Portfolio Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Role Description
IT Service Manager (ITIL Certified) Oversee IT service delivery, ensuring alignment with business needs. Strong ITIL framework knowledge is essential. Manages IT budgets and resources efficiently.
IT Policy Specialist (Governance, Risk, and Compliance) Develops and implements IT policies, ensuring compliance with regulations (GDPR, ISO 27001). Focuses on risk mitigation and data security. Excellent communication and stakeholder management skills required.
IT Security Analyst (Cybersecurity Policies) Analyzes security threats and vulnerabilities, developing policies to protect IT infrastructure and data. Experience with SIEM systems and incident response procedures is critical.
Cloud Security Architect (Cloud Policy Specialist) Designs and implements secure cloud-based IT policies and architectures. Proficient in cloud security best practices and compliance standards.

Key facts about Certified Specialist Programme in IT Service Policies

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The Certified Specialist Programme in IT Service Policies equips professionals with the knowledge and skills to effectively manage and implement IT service policies within organizations. This comprehensive program covers policy development, implementation, and compliance, ensuring alignment with business objectives and IT governance frameworks.


Learning outcomes include a deep understanding of ITIL (Information Technology Infrastructure Library) principles, best practices for policy creation and documentation, risk management strategies related to IT services, and effective communication techniques for policy dissemination and enforcement. Graduates will be proficient in conducting policy audits and ensuring ongoing compliance.


The duration of the Certified Specialist Programme in IT Service Policies varies depending on the provider and chosen learning path, typically ranging from a few weeks to several months of intensive study. The program often incorporates a blend of online learning modules, workshops, and practical exercises to facilitate comprehensive learning and skill development. Self-paced options are frequently available for flexibility.


This certification holds significant industry relevance, enhancing career prospects for IT professionals seeking advancement in roles such as IT managers, IT auditors, and compliance officers. The skills acquired are highly valuable across various sectors, including finance, healthcare, and technology, making this Certified Specialist Programme in IT Service Policies a worthwhile investment for professional development in IT governance, risk, and compliance (GRC).


Organizations increasingly prioritize robust IT service management (ITSM) frameworks and effective IT policies, making individuals with this certification highly sought-after. The program provides a strong foundation for navigating the complexities of IT policy management, improving organizational efficiency, and mitigating security risks. Demand for this specialized skillset is expected to continue growing as organizations increasingly recognize the importance of strong IT governance.

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Why this course?

Certified Specialist Programme in IT Service Policies is increasingly significant in today's UK market, driven by the growing complexity of digital infrastructures and heightened regulatory compliance needs. The demand for professionals with expertise in IT service management (ITSM) best practices is soaring. According to a recent survey (fictional data for illustration), 70% of UK IT firms cite a shortage of skilled personnel in ITSM, impacting service delivery and potentially leading to compliance breaches. This highlights the importance of certifications like the Certified Specialist Programme, providing a structured pathway to gain recognised expertise and bolster career prospects.

Skill Gap Area Percentage
IT Service Policies 70%
Incident Management 60%
Problem Management 55%

Who should enrol in Certified Specialist Programme in IT Service Policies?

Ideal Audience for Certified Specialist Programme in IT Service Policies Description UK Relevance
IT Managers Oversee IT service delivery and need a strong understanding of policy frameworks to ensure compliance and efficiency. This programme enhances their governance and risk management skills. With over 1.5 million people employed in the UK digital sector (source needed), many require robust IT governance skills.
IT Auditors Conduct audits and need to evaluate IT service policies for compliance and effectiveness. This certification provides the expert knowledge for comprehensive assessments. Increasing regulatory scrutiny in the UK necessitates professionals adept at IT service policy auditing.
IT Service Delivery Professionals Directly involved in implementing and managing IT services, benefitting from a thorough grasp of policy documentation to optimize processes. This programme refines their operational efficiency and problem-solving skills. The growing reliance on technology across UK industries requires proficient professionals in service management.
Compliance Officers Ensure adherence to various regulations and standards, finding this programme invaluable for maintaining IT-related compliance. With GDPR and other data protection laws in the UK, policy compliance is paramount.