Executive Certificate in IT Service Management Configuration Management Service Operations

Sunday, 14 September 2025 13:01:10

International applicants and their qualifications are accepted

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Overview

Overview

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Configuration Management is crucial for efficient IT Service Management (ITSM). This Executive Certificate in IT Service Management Configuration Management Service Operations equips IT professionals with best practices for managing IT infrastructure.


Learn to streamline service operations, improve incident management, and reduce downtime. This program focuses on ITIL framework alignment and practical application of configuration management principles.


Designed for IT managers, system administrators, and anyone responsible for IT infrastructure, the certificate enhances your skills in change management and problem management. It empowers you to build a robust and reliable IT environment.


Master configuration management and elevate your ITSM capabilities. Enroll today and transform your organization's IT operations.

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Configuration Management is the core of efficient IT Service Management, and this Executive Certificate empowers you to master it. Gain hands-on expertise in ITIL-aligned service operations, including incident, problem, and change management. This program offers practical skills in optimizing IT infrastructure and streamlining processes. Boost your career prospects with sought-after credentials, improving your efficiency and problem-solving abilities in Service Operations. Become a highly valuable asset in today's competitive IT landscape with our unique blended learning approach, combining online modules with interactive workshops. Elevate your IT Service Management career today!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Configuration Management Fundamentals
• ITIL 4 Framework and Configuration Management
• Configuration Item (CI) Identification and Management
• Change Management Integration with Configuration Management
• Asset Management and Configuration Management Processes
• Configuration Management Databases (CMDB) and Tools
• Service Level Management and Configuration Management
• Risk Management and Configuration Management
• Automation and Configuration Management (DevOps)
• Configuration Management Best Practices and Auditing

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (IT Service Management & Configuration Management) Description
IT Service Manager Oversees IT service delivery, ensuring alignment with business needs. Manages incidents, problems, and changes within a Configuration Management Database (CMDB). High demand in the UK.
Configuration Manager Responsible for maintaining the CMDB, ensuring accuracy and completeness of IT asset information. Key role in ITIL-aligned Service Operations. Growing career opportunities.
Release Manager Plans and executes software releases, working closely with development and operations teams. Essential for successful change management and Service Operation efficiency. Strong salary potential.
IT Operations Analyst Monitors IT systems, identifies and resolves issues, contributing to effective Service Operations and Configuration Management processes. Excellent entry-level opportunity.

Key facts about Executive Certificate in IT Service Management Configuration Management Service Operations

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An Executive Certificate in IT Service Management, specializing in Configuration Management and Service Operations, equips professionals with the skills to optimize IT infrastructure and service delivery. This focused program delivers practical, immediately applicable knowledge crucial for today's IT landscape.


Learning outcomes include mastering ITIL 4 best practices within Configuration Management, implementing robust change management processes, and optimizing service operations for improved efficiency and reduced downtime. Participants gain proficiency in tools and techniques for managing assets, configurations, and service catalogs, essential for ITSM success.


The program's duration is typically structured to accommodate busy professionals, often ranging from a few weeks to several months depending on the specific institution offering the program. This flexible timeframe makes it ideal for both upskilling and reskilling initiatives.


This Executive Certificate in IT Service Management is highly relevant across various industries, including finance, healthcare, and technology. Graduates are well-prepared to take on roles such as IT Manager, Service Delivery Manager, or Configuration Manager, demonstrating expertise in IT infrastructure library (ITIL) frameworks and best practices in incident, problem, and change management.


The program’s emphasis on practical application and real-world scenarios ensures graduates possess the necessary skills for immediate impact, enhancing their career prospects and earning potential within the constantly evolving field of IT service management (ITSM). The program’s focus on configuration management, a key component of ITIL, is particularly valuable in today's complex IT environments.

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Why this course?

An Executive Certificate in IT Service Management Configuration Management Service Operations is increasingly significant in today's UK market. The demand for skilled IT professionals proficient in configuration management and service operations is rapidly growing. According to a recent study by [Insert Citation Here - replace with actual citation], 70% of UK IT firms plan to increase their investment in IT Service Management (ITSM) within the next two years. This reflects a growing awareness of the importance of robust ITSM frameworks in enhancing operational efficiency and mitigating risks. This upskilling is crucial given the rising complexity of IT infrastructure and increasing cyber security threats. The certificate provides a practical and strategic approach to managing IT assets and services. This is evident in the rising number of job postings requiring such expertise. 85% of advertised IT management roles now specify experience in configuration management practices, indicating a substantial skills gap.

Trend Percentage
Increased Investment in ITSM 70%
Configuration Management Roles 85%

Who should enrol in Executive Certificate in IT Service Management Configuration Management Service Operations?

Ideal Audience for Executive Certificate in IT Service Management Configuration Management Service Operations
This Executive Certificate is perfect for IT professionals aiming to master configuration management and service operations within IT Service Management (ITSM). Are you an IT manager striving for better operational efficiency? Perhaps you're a team leader seeking to improve your team's ITSM service delivery and reduce incidents? Or maybe you're a senior IT professional looking to enhance your strategic decision-making capabilities, impacting your organization's bottom line. According to recent UK studies, improving IT service management can lead to significant cost savings and increased productivity. This certificate provides the expertise needed to achieve this. The program’s focus on practical application and best practices within Configuration Management Database (CMDB) management ensures immediate applicability to your current role.
Specifically, this program targets individuals with responsibilities in:
• IT Management: Mid-level to senior IT managers responsible for service delivery and operational efficiency.
• IT Operations: Team leaders and specialists working directly with IT infrastructure, configurations and service operations.
• IT Strategy: Senior IT professionals involved in strategic planning and decision-making regarding IT service management.