Global Certificate Course in IT Service Management ISO/IEC 9001

Tuesday, 24 February 2026 20:18:16

International applicants and their qualifications are accepted

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Overview

Overview

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Global Certificate Course in IT Service Management ISO/IEC 9001 provides comprehensive training. It covers ITIL framework best practices.


This IT Service Management course is ideal for IT professionals. It's also beneficial for aspiring managers and those seeking ISO/IEC 9001 certification.


Learn to optimize IT service delivery. Master key processes like incident, problem, and change management. The Global Certificate Course in IT Service Management ISO/IEC 9001 enhances your career prospects.


Gain valuable skills and knowledge. Become a certified IT Service Management professional. Explore the course details today!

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Global Certificate Course in IT Service Management ISO/IEC 9001 provides comprehensive training in ITIL best practices and ISO 9001 quality management systems. This Global Certificate Course equips you with in-demand skills for successful IT service delivery and management. Boost your career prospects with internationally recognized certifications. Gain practical experience through real-world case studies and simulations. Our unique IT Service Management curriculum integrates industry trends, ensuring you're prepared for today's challenges. Develop expertise in incident, problem, and change management, ultimately enhancing your value to any organization. Enroll now and transform your IT career!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Fundamentals & ISO/IEC 9001 Integration
• Incident Management and Problem Management
• Change Management and Release Management
• Service Level Management and Capacity Management
• IT Service Continuity and Disaster Recovery
• Knowledge Management and IT Asset Management
• Security Management within IT Service Management
• ISO/IEC 9001:2015 Quality Management Systems in IT
• Process Improvement and Auditing in IT Service Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (IT Service Management) Description
IT Service Manager (ISO 9001 Certified) Oversee IT service delivery, ensuring alignment with ISO 9001 standards and business objectives. High demand, excellent salary potential.
ITIL 4 Foundation & ISO 9001 Certified Analyst Analyze IT processes, identify areas for improvement, and implement changes aligning with both ITIL and ISO 9001 frameworks. Strong problem-solving skills needed.
Service Desk Manager (ISO 9001 Compliant) Manage the service desk team, guaranteeing efficient incident and request resolution, meeting ISO 9001 quality standards. Requires excellent communication and leadership.
IT Audit & Compliance Specialist (ISO 9001 Focus) Conduct regular audits to ensure compliance with ISO 9001 and other relevant IT standards. A detail-oriented role with excellent career prospects.

Key facts about Global Certificate Course in IT Service Management ISO/IEC 9001

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A Global Certificate Course in IT Service Management based on ISO/IEC 9001 provides professionals with a comprehensive understanding of ITIL best practices and the internationally recognized quality management system standard. This allows for the effective alignment of IT services with business objectives, leading to improved efficiency and customer satisfaction.


Learning outcomes typically include mastering key IT service management processes like incident, problem, change, and configuration management. Students gain proficiency in implementing ISO/IEC 9001 principles within an IT service environment, strengthening quality assurance and continuous improvement initiatives. This includes practical application through case studies and simulations relevant to real-world scenarios.


The duration of these courses varies, typically ranging from a few days to several weeks, depending on the depth of coverage and the chosen learning mode (online or in-person). Flexible schedules often accommodate busy professionals seeking upskilling or reskilling opportunities within the IT sector.


Industry relevance is paramount. A globally recognized certificate in IT Service Management, especially one referencing ISO/IEC 9001, significantly enhances career prospects. This qualification is highly sought after by organizations seeking individuals capable of optimizing IT operations, enhancing service delivery, and ensuring compliance with quality standards. The IT service management skills acquired directly translate into improved job performance and higher earning potential within the IT sector, ITIL framework implementation and quality management.


In summary, a Global Certificate Course in IT Service Management ISO/IEC 9001 offers valuable knowledge and practical skills, leading to improved career opportunities and a competitive edge in the dynamic IT industry. This certification demonstrates a commitment to professional excellence and adherence to best practices in IT service delivery and quality management.

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Why this course?

Global Certificate Course in IT Service Management ISO/IEC 9001 is increasingly significant in today's UK market. With the UK's digital economy booming, demand for skilled IT professionals adhering to international best practices is soaring. According to recent reports, the IT sector in the UK contributed £188 billion to the economy in 2022 (Source needed for accurate statistic – replace with actual source and adjust figure accordingly). This growth underscores the need for certified professionals who can manage IT services efficiently and effectively, meeting stringent quality standards like those defined by ISO/IEC 9001. This certification demonstrates competence in IT service management best practices, enhancing career prospects and improving organizational efficiency.

The following chart illustrates the projected growth in demand for IT Service Management professionals across various sectors in the UK (Source needed – replace with actual source and adjust figures accordingly):

Further details illustrating the growth are presented below:

Sector Current Professionals Projected Growth (%)
Finance 10000 (Source needed) 15
Healthcare 8000 (Source needed) 12

Who should enrol in Global Certificate Course in IT Service Management ISO/IEC 9001?

Ideal Audience for Global Certificate Course in IT Service Management ISO/IEC 9001 Description
IT Professionals Seeking to enhance their ITIL skills and gain globally recognized ISO/IEC 9001 certification, improving their career prospects in the UK's rapidly growing tech sector. (Note: Over X% of UK IT professionals are already ITIL certified, indicating a high demand for advanced training).
IT Managers & Directors Looking to implement and improve quality management systems within their IT departments, ensuring compliance with ISO/IEC 9001 standards and driving operational efficiency within their teams. This can lead to significant cost savings and improved service delivery.
Quality Management Professionals Interested in expanding their expertise to encompass IT Service Management, achieving a holistic approach to quality management within organisations. Integrating ISO/IEC 9001 principles into IT operations is increasingly valuable.
Aspiring IT Consultants Building a strong foundation in IT service management and quality management, to offer valuable services to clients across various industries. This certification significantly enhances their credibility and market value.