Global Certificate Course in IT Service Re

Wednesday, 25 February 2026 20:10:21

International applicants and their qualifications are accepted

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Overview

Overview

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Global Certificate Course in IT Service Request Management equips IT professionals with essential skills.


This course covers incident management, problem management, and request fulfillment processes.


Learn best practices for ITIL 4 framework implementation.


The Global Certificate Course in IT Service Request Management is ideal for IT support staff, service desk analysts, and managers.


Enhance your career prospects and improve your organization's IT service delivery.


Gain valuable knowledge and certifications.


Enroll in the Global Certificate Course in IT Service Request Management today!

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Global Certificate Course in IT Service Management prepares you for a thriving career in IT. This comprehensive course covers ITIL 4 principles and best practices, equipping you with in-demand skills like incident, problem, and change management. Gain hands-on experience through realistic simulations and practical exercises. Boost your career prospects with a globally recognized certificate, opening doors to roles in IT operations, service desk, and IT management. The flexible, online format of this Global Certificate Course in IT Service Management allows you to learn at your own pace. Become a highly sought-after IT professional today!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Fundamentals
• ITIL® 4 Foundation (or equivalent framework)
• Incident Management and Problem Management
• Change Management and Release Management
• Service Level Management and Service Catalogue Management
• IT Service Continuity and Disaster Recovery
• Security Management in IT Services
• Cloud Computing and IT Service Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

IT Service Role (UK) Description
IT Service Manager Oversees IT operations, ensuring smooth service delivery and resolving incidents. Strong leadership and problem-solving skills are key.
IT Support Specialist Provides technical assistance to end-users, troubleshooting hardware and software issues. Excellent communication and diagnostic skills are vital.
Cybersecurity Analyst Protects IT infrastructure from cyber threats, implementing security measures and responding to incidents. Expertise in network security and threat detection is essential.
Cloud Engineer Designs, implements, and manages cloud-based solutions, leveraging platforms like AWS, Azure, or GCP. Strong knowledge of cloud architecture is required.
Data Center Technician Maintains and supports the physical infrastructure of a data center, ensuring optimal performance and uptime. Technical expertise in server hardware is needed.

Key facts about Global Certificate Course in IT Service Re

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A Global Certificate Course in IT Service Restoration equips participants with crucial skills for managing and resolving IT incidents and outages effectively. The curriculum focuses on practical applications, ensuring graduates are immediately employable within the IT support sector.


Learning outcomes typically include mastering incident management processes, problem resolution techniques, and service restoration strategies. Participants gain proficiency in using various ITIL (Information Technology Infrastructure Library) frameworks and tools integral to IT service management (ITSM).


The duration of a Global Certificate Course in IT Service Restoration varies depending on the provider, ranging from a few weeks of intensive study to several months of part-time learning. Many programs offer flexible online learning options, catering to diverse schedules.


Industry relevance is paramount. This certification is highly sought after by employers globally, providing graduates with a competitive edge in the job market. The skills gained are directly applicable to various roles, including IT support specialist, system administrator, and IT service desk analyst. Knowledge of disaster recovery and business continuity planning is also a valuable outcome.


In short, a Global Certificate Course in IT Service Restoration offers a practical, industry-recognized qualification that significantly enhances career prospects in the ever-growing field of IT service management and IT support. Successful completion demonstrates a commitment to best practices and professional development within the IT sector.

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Why this course?

Global Certificate Course in IT Service Retraining is increasingly significant in today's UK market, driven by the rapid digital transformation and growing reliance on technology across all sectors. The UK's digital economy is booming, creating a substantial demand for skilled IT professionals. According to a recent study (hypothetical data for illustration), 70% of UK businesses reported a skills gap in IT service management, highlighting the urgent need for upskilling and reskilling initiatives. This shortage is particularly acute in cloud computing and cybersecurity.

Skill Area Average Salary (£k)
Cloud Computing 60
Cybersecurity 55
Data Analytics 48

A Global Certificate Course in IT Service Retraining provides the necessary skills and knowledge to bridge this gap, boosting career prospects and earning potential. Investing in such certifications demonstrates commitment to professional development and enhances employability in a competitive job market. The course addresses current industry trends, including DevOps, Agile methodologies, and ITIL frameworks, equipping learners with in-demand capabilities.

Who should enrol in Global Certificate Course in IT Service Re?

Ideal Audience for Global Certificate Course in IT Service Management (ITSM)
Are you an IT professional seeking to enhance your skills in IT service management and achieve globally recognized ITSM certification? This course is perfect for individuals aiming for career advancement within the UK's thriving IT sector, where over 1.5 million people are employed in digital technology roles (Source: Tech Nation).
Specifically, this Global Certificate Course in IT Service Management targets:
  • IT support staff looking to gain a comprehensive understanding of ITIL best practices and improve incident, problem, and change management.
  • IT managers and supervisors striving to optimize their teams' performance and efficiency, leading to improved service delivery and customer satisfaction.
  • Aspiring IT professionals seeking a globally recognized qualification to boost their career prospects within the rapidly growing UK IT market.
  • Individuals transitioning into IT roles who need a strong foundation in IT service delivery and operational management.