Global Certificate Course in Twitter Analytics for Customer Feedback

Wednesday, 25 February 2026 17:44:41

International applicants and their qualifications are accepted

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Overview

Overview

Twitter Analytics for Customer Feedback: Master the art of leveraging Twitter data for actionable insights.


This Global Certificate Course teaches you to analyze Twitter sentiment, track brand mentions, and understand customer opinions.


Learn practical techniques for social listening and competitive analysis using Twitter's powerful analytics tools.


Ideal for marketing professionals, customer service teams, and anyone seeking to improve customer relationships using Twitter Analytics.


Gain valuable skills to enhance your decision-making and improve your customer experience strategies. This Twitter Analytics course provides a comprehensive understanding of effective customer feedback analysis.


Unlock the power of Twitter data. Enroll today!

Global Certificate Course in Twitter Analytics for Customer Feedback unlocks the power of Twitter data for actionable insights. Master social listening and sentiment analysis techniques to transform raw tweets into valuable customer feedback. This comprehensive course equips you with practical skills in data visualization and reporting, boosting your career prospects in market research, social media management, or customer service. Gain a competitive edge with our unique hands-on projects and expert-led sessions. Improve customer satisfaction and drive business decisions using Twitter analytics. Enroll today and become a Twitter analytics expert!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Twitter Analytics & Customer Feedback
• Understanding Twitter's Data Ecosystem for Businesses
• Sentiment Analysis and its Application in Customer Feedback using Twitter Data
• Keyword Tracking & Brand Monitoring on Twitter for Customer Insights
• Measuring Customer Satisfaction (CSAT) through Twitter Analytics
• Competitive Analysis using Twitter Data: Benchmarking Customer Feedback
• Analyzing Twitter Trends to Understand Customer Needs and Preferences
• Creating Effective Dashboards for Visualizing Twitter Customer Feedback
• Actionable Insights & Reporting Strategies Based on Twitter Analytics
• Case Studies: Best Practices in Twitter Analytics for Customer Feedback

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Job Role (UK) Description Skills
Social Media Analyst (Twitter Analytics) Analyze Twitter data for customer insights, improving brand reputation and customer experience. Twitter Analytics, Data Analysis, Customer Feedback, Social Listening
Digital Marketing Specialist (Twitter Focused) Develop and execute Twitter marketing strategies, using analytics for campaign optimization. Twitter Advertising, Social Media Marketing, Twitter Analytics, Campaign Management
Customer Service Representative (Social Media) Manage customer interactions on Twitter, addressing queries and improving satisfaction using analytics. Customer Service, Twitter Communication, Conflict Resolution, Twitter Analytics, Data Interpretation
Market Research Analyst (Social Media) Conduct market research using Twitter data to understand customer preferences and market trends. Market Research, Twitter Analytics, Data Visualization, Qualitative & Quantitative Analysis

Key facts about Global Certificate Course in Twitter Analytics for Customer Feedback

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This Global Certificate Course in Twitter Analytics for Customer Feedback equips you with the skills to harness the power of Twitter data for actionable insights. You'll learn to effectively analyze tweets, understand sentiment, and identify key customer feedback trends.


Key learning outcomes include mastering Twitter's analytics dashboard, employing advanced search operators for targeted data collection, and visualizing data to create compelling reports. You'll also gain proficiency in using various social listening tools and interpreting social media analytics for improved business decision-making. This involves understanding key performance indicators (KPIs) and how to measure them effectively within the Twitter ecosystem.


The course duration is typically flexible, allowing for self-paced learning, often spanning several weeks depending on the chosen learning path. The curriculum is designed to be comprehensive yet concise, focusing on practical application and real-world scenarios.


In today's digital landscape, understanding customer sentiment and leveraging social media analytics is crucial for businesses of all sizes. This Twitter analytics certification directly addresses this need, enhancing your marketability and providing you with valuable skills highly sought after in marketing, customer service, and social media management roles. This Global Certificate Course in Twitter Analytics for Customer Feedback is therefore highly industry-relevant.


Upon successful completion, you'll receive a globally recognized certificate, validating your expertise in Twitter analytics and customer feedback analysis. This certification demonstrates your commitment to professional development and enhances your competitive advantage in the job market.

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Why this course?

A Global Certificate Course in Twitter Analytics for Customer Feedback is increasingly significant in today's market. Understanding customer sentiment and leveraging data for improved customer service is crucial for businesses of all sizes. The UK, for example, demonstrates a strong reliance on social media for customer service, with recent studies showing a significant uptick in social media engagement.

Metric Percentage
Positive Feedback from Twitter 60%
Negative Feedback from Twitter 25%
Neutral Feedback 15%

This Twitter analytics course equips professionals with the skills to effectively analyze customer feedback, identify trends, and make data-driven decisions for improved business outcomes. The ability to accurately interpret and act upon this data is vital for maintaining a competitive edge within the UK market and globally.

Who should enrol in Global Certificate Course in Twitter Analytics for Customer Feedback?

Ideal Audience for a Global Certificate Course in Twitter Analytics for Customer Feedback
This Twitter analytics course is perfect for social media managers, marketing professionals, and customer service teams seeking to harness the power of Twitter data. According to Ofcom, over half of UK adults use Twitter, offering a wealth of valuable customer feedback. The course's global perspective allows professionals worldwide to improve their social listening skills and gain actionable insights into brand sentiment and customer satisfaction. Mastering Twitter analytics enables better decision-making, strategic planning, and enhanced customer relationships. Whether you're a seasoned marketer or just starting your journey, this certificate course equips you with the practical skills needed for impactful results. This is especially relevant for individuals working in businesses who are interested in sentiment analysis and improving customer satisfaction using social media analytics.