Graduate Certificate in ServiceNow Administration

Monday, 23 February 2026 12:56:02

International applicants and their qualifications are accepted

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Overview

Overview

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ServiceNow Administration Graduate Certificate: Master the leading IT Service Management (ITSM) platform. This program equips you with the skills to administer and manage ServiceNow instances effectively.


Learn essential ServiceNow functionalities, including incident, problem, and change management. Develop expertise in ServiceNow workflows and reporting.


Ideal for IT professionals seeking career advancement, this ServiceNow Administration certificate provides hands-on experience. Boost your resume and become a sought-after ServiceNow administrator.


Explore the curriculum and start your journey towards a rewarding career in ITSM. Enroll today!

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ServiceNow Administration Graduate Certificate empowers you with in-demand skills to manage and optimize ServiceNow platforms. This intensive program provides hands-on experience with ITSM, ITBM, and ITOM functionalities, boosting your career prospects in IT service management. Gain expertise in ServiceNow workflows, automation, and reporting, making you a highly sought-after professional. Enhance your resume and unlock opportunities in diverse industries through this specialized, career-focused certificate program. Accelerate your career with ServiceNow.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• ServiceNow Platform Fundamentals
• ServiceNow ITSM Administration
• ServiceNow CMDB Implementation and Management
• ServiceNow Workflow and Automation
• ServiceNow Reporting and Analytics
• ServiceNow Security Administration
• Integrating ServiceNow with other Systems (API & Integrations)
• ServiceNow Upgrade and Patch Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

ServiceNow Administration Career Roles (UK) Description
ServiceNow Administrator Manage and maintain ServiceNow instances, ensuring smooth operation and user satisfaction. High demand for ServiceNow administrators in UK IT.
ServiceNow Developer Develop and customize ServiceNow applications, integrating with other systems. A rapidly growing role with high earning potential.
ServiceNow Architect Design and implement ServiceNow solutions across the enterprise. Strategic role requiring advanced ServiceNow knowledge.
ServiceNow Implementation Consultant Implement ServiceNow solutions for clients, providing expert guidance and support. Strong project management skills essential.

Key facts about Graduate Certificate in ServiceNow Administration

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A Graduate Certificate in ServiceNow Administration equips professionals with the in-demand skills needed to manage and optimize ServiceNow platforms. This intensive program focuses on practical application, enabling graduates to immediately contribute to IT service management (ITSM) and other business processes.


Learning outcomes typically include mastering ServiceNow core functionalities, including incident, problem, change, and request management. Students gain expertise in workflow automation, reporting, and dashboard creation, crucial for improving efficiency and visibility within an organization's IT infrastructure. This includes configuration, customization, and administration of the ServiceNow platform.


The program's duration varies, commonly ranging from a few months to a year, depending on the institution and course intensity. Many programs offer flexible learning options to accommodate working professionals' schedules, often incorporating a blend of online and potentially in-person components.


A ServiceNow Administration certificate holds significant industry relevance. ServiceNow is a leading platform for IT service management, and certified professionals are highly sought after across various sectors. Graduates are well-positioned for roles such as ServiceNow Administrator, IT Service Manager, or Business Process Analyst, securing competitive salaries and career advancement opportunities.


Successful completion of the Graduate Certificate in ServiceNow Administration demonstrates a commitment to professional development and provides a competitive edge in the job market. The skills acquired are directly applicable to real-world challenges, making graduates valuable assets to any organization employing ServiceNow solutions for workflow automation and ITSM best practices.

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Why this course?

A Graduate Certificate in ServiceNow Administration is increasingly significant in today's UK market. The demand for skilled ServiceNow professionals is booming, reflecting the growing adoption of this platform across various sectors. According to a recent survey (hypothetical data for illustrative purposes), 75% of UK businesses now utilize ServiceNow for IT Service Management (ITSM), and this figure is projected to rise to 90% within the next three years. This surge necessitates a workforce proficient in ServiceNow administration, creating ample opportunities for certified professionals.

Year ServiceNow Adoption (%)
2023 75
2024 85
2025 90

This ServiceNow certification provides graduates with in-demand skills in ITSM, process automation, and other key areas, making them highly competitive candidates in the current job market. The ServiceNow platform continues to evolve, therefore continuous professional development, such as this graduate certificate, is crucial for maintaining a competitive edge.

Who should enrol in Graduate Certificate in ServiceNow Administration?

Ideal Audience for a Graduate Certificate in ServiceNow Administration Description
IT Professionals Already working in IT, seeking to upskill in ServiceNow's powerful ITSM platform for improved efficiency and career advancement. The UK's growing reliance on digital services means strong ServiceNow skills are increasingly in demand.
System Administrators Looking to expand their skillset and become proficient in managing and maintaining complex IT infrastructures using ServiceNow's robust administration features. Many UK organisations are migrating to cloud-based solutions, making ServiceNow expertise crucial.
Business Analysts Seeking to bridge the gap between business needs and IT solutions. Understanding ServiceNow's workflow automation capabilities allows for streamlining business processes and improving overall efficiency, a valuable asset in the competitive UK market.
Recent Graduates Aspiring IT professionals looking to kickstart their career with in-demand ServiceNow skills and gain a competitive edge in the UK job market. With strong ServiceNow certifications, graduates can significantly improve their employment prospects.