Postgraduate Certificate in CRM Persuasion

Monday, 16 February 2026 01:34:19

International applicants and their qualifications are accepted

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Overview

Overview

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Postgraduate Certificate in CRM Persuasion: Master the art of influencing customer behavior through strategic CRM implementation.


This program equips you with advanced CRM strategies and persuasion techniques. Learn to build strong customer relationships.


Designed for marketing professionals, sales managers, and customer service leaders, this Postgraduate Certificate in CRM Persuasion focuses on practical application.


Develop expertise in data-driven decision making, personalized communication, and effective customer journey mapping using CRM systems. Boost your organization's customer loyalty and revenue generation.


Enhance your career prospects with this valuable qualification. Explore the Postgraduate Certificate in CRM Persuasion today!

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CRM Persuasion: Master the art of influencing customer behavior and driving revenue with our Postgraduate Certificate. This intensive program equips you with advanced sales strategies and cutting-edge customer relationship management techniques. Develop unparalleled skills in persuasion, negotiation, and digital marketing. Boost your career prospects in sales, marketing, or account management roles. Our unique blend of theoretical knowledge and practical application, including real-world case studies and interactive workshops, sets you apart. Become a CRM persuasion expert and transform customer interactions.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Strategy and Implementation
• Persuasion Psychology in CRM
• Customer Relationship Management (CRM) Software and Tools
• Data Analytics for CRM Persuasion
• Developing Compelling CRM Communication
• Ethical Considerations in CRM Persuasion
• Measuring the ROI of CRM Persuasion Campaigns
• Advanced Sales Techniques & CRM Integration

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role Description
CRM Manager (Postgraduate Certificate) Develop and implement CRM strategies, driving customer loyalty and revenue growth. Leverage persuasive communication and data analysis skills. High demand in UK tech and marketing sectors.
Senior CRM Analyst (Persuasion Focus) Analyze customer data to identify trends and personalize marketing campaigns. Craft persuasive messaging and optimize CRM systems for maximum impact. Significant salary potential in various industries.
CRM Consultant (Persuasion & Strategy) Advise clients on CRM implementation and optimization. Develop persuasive proposals and build strong client relationships. High earning potential with experience.
Marketing Automation Specialist (CRM Persuasion) Automate marketing workflows and personalize customer journeys through CRM systems. Requires expert knowledge in persuasive email marketing and campaign management.

Key facts about Postgraduate Certificate in CRM Persuasion

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A Postgraduate Certificate in CRM Persuasion equips professionals with advanced skills in customer relationship management and persuasive communication techniques. The program focuses on leveraging technology and data-driven insights to enhance customer engagement and drive sales.


Learning outcomes include mastering persuasive communication strategies within a CRM framework, developing tailored customer journeys, and effectively utilizing CRM analytics for improved decision-making. Graduates will be adept at utilizing CRM software, implementing targeted marketing campaigns, and understanding customer behavior analysis.


The duration of the Postgraduate Certificate in CRM Persuasion typically ranges from six to twelve months, depending on the institution and program structure. This allows for a focused and efficient learning experience, balancing professional commitments with academic pursuits.


This postgraduate certificate holds significant industry relevance, catering to professionals in sales, marketing, and customer service roles. The skills acquired are highly sought after in various sectors, including technology, finance, and e-commerce, making graduates highly competitive in the job market. Mastering persuasive communication and CRM software is pivotal for maximizing customer lifetime value and achieving business objectives. The program integrates practical application and real-world case studies to prepare students for immediate impact in their respective fields.


The program often includes modules on salesforce administration, digital marketing strategies, and data-driven decision making, all contributing to a robust skill set in customer relationship management and persuasion.

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Why this course?

A Postgraduate Certificate in CRM Persuasion is increasingly significant in today's UK market. With customer retention proving more cost-effective than acquisition, mastering persuasive CRM strategies is crucial. The UK's customer churn rate, while varying by sector, remains a significant challenge for businesses. Effective CRM, informed by persuasive techniques, directly addresses this issue. According to a recent study, 70% of UK businesses report improved customer relationships through targeted CRM initiatives, while 30% cite difficulties in implementing persuasive elements. This highlights the demand for professionals equipped with advanced CRM and persuasion skills.

CRM Strategy Effectiveness (%)
Targeted Email Campaigns 85
Personalized Website Experiences 78
Proactive Customer Service 92

Who should enrol in Postgraduate Certificate in CRM Persuasion?

Ideal Candidate Profile Key Skills & Experience Career Aspirations
A Postgraduate Certificate in CRM Persuasion is perfect for ambitious professionals already working in sales, marketing, or customer service roles who seek to master the art of customer relationship management and strategic persuasion. With over 1.5 million people employed in sales and marketing roles in the UK (source needed, replace with actual source if available), the demand for highly skilled CRM professionals is constantly growing. Strong communication and interpersonal skills are essential, along with a basic understanding of CRM software and marketing strategies. Prior experience in lead generation, account management, or customer retention is advantageous. Proficiency in data analysis and using CRM insights to improve sales techniques will boost your application. Graduates often transition to higher-level positions such as Sales Manager, Marketing Manager, or Customer Success Manager, commanding potentially higher salaries. This program helps you build expertise in data-driven decision-making, improve customer loyalty, and boost your overall effectiveness, enhancing your prospects significantly within organizations and creating career advancement opportunities.