Postgraduate Certificate in IT Availability Management for Service Level Management

Friday, 13 June 2025 20:44:33

International applicants and their qualifications are accepted

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Overview

Overview

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Postgraduate Certificate in IT Availability Management for Service Level Management equips IT professionals with advanced skills.


This program focuses on improving IT service availability and achieving business objectives.


Learn best practices in capacity planning, incident management, and problem management.


Understand how to effectively monitor and manage IT infrastructure to minimize downtime.


The curriculum covers key metrics, reporting, and continuous improvement in IT Availability Management.


Ideal for IT managers, service managers, and IT professionals seeking to enhance their careers.


Gain a competitive edge and master the principles of IT service continuity.


Enroll now and transform your IT management capabilities. Explore the program details today!

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IT Availability Management for Service Level Management: Elevate your IT career with this Postgraduate Certificate. Gain in-depth knowledge of high-availability architectures and service continuity strategies. Master crucial techniques in ITIL and incident/problem management, improving your organization's resilience. This program features practical, hands-on projects and expert instruction, boosting your employability. Boost your career prospects in IT operations, service management, and ITIL-aligned roles. Develop the essential skills to lead and manage complex IT systems, ensuring high service availability and customer satisfaction. Secure your future in this in-demand field.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Continuity Management
• Availability Management Methodologies and Best Practices
• Disaster Recovery Planning and Business Impact Analysis (BIA)
• High Availability Architectures and Technologies
• IT Infrastructure Monitoring and Alerting
• Capacity Planning and Performance Management
• Service Level Agreements (SLAs) and their impact on Availability
• Risk Assessment and Mitigation in IT Availability
• Automation and Orchestration for High Availability

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (IT Availability Management) Description
IT Availability Manager (Service Level Management) Oversees IT infrastructure availability, ensuring optimal service levels and minimizing downtime. Key responsibilities include capacity planning, incident management, and problem resolution within Service Level Agreements (SLAs). High demand in UK's growing digital sector.
Service Level Manager (IT Availability Focus) Negotiates and manages SLAs with stakeholders, monitoring performance against agreed metrics and driving improvements in IT availability and service delivery. Requires strong communication and analytical skills. Essential role for maintaining business continuity.
IT Operations Analyst (Availability & Performance) Analyzes IT system performance, identifies bottlenecks and potential availability issues. Plays a crucial role in proactive capacity planning and incident prevention. Growing demand driven by increasing reliance on IT systems.
Cloud Availability Engineer (Service Management) Focuses on the availability and performance of cloud-based infrastructure. Expertise in cloud platforms (AWS, Azure, GCP) is essential. High demand fueled by cloud adoption across UK businesses.

Key facts about Postgraduate Certificate in IT Availability Management for Service Level Management

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A Postgraduate Certificate in IT Availability Management for Service Level Management equips professionals with the advanced skills needed to design, implement, and optimize IT service availability. This specialized program focuses on achieving and maintaining optimal service levels, minimizing downtime, and enhancing operational efficiency.


Learning outcomes include mastering key methodologies for IT availability management, including ITIL, ISO 20000, and other relevant frameworks. Students will develop expertise in capacity planning, incident management, problem management, and change management within the context of service level agreements (SLAs). A strong emphasis is placed on practical application, using real-world case studies and simulations.


The program's duration typically ranges from six months to one year, depending on the chosen mode of delivery (full-time or part-time). The flexible learning options cater to working professionals, allowing them to upskill without significant disruption to their careers. The curriculum is regularly updated to reflect the latest industry best practices and technological advancements in IT infrastructure management.


This Postgraduate Certificate holds significant industry relevance, making graduates highly sought after by organizations seeking to improve their IT service delivery and operational resilience. Skills in IT availability management and service level management are crucial for roles such as IT Manager, Service Delivery Manager, IT Operations Manager, and IT Consultant across diverse sectors. Graduates will be prepared to contribute directly to improved business continuity and reduced operational costs.


The program often includes practical components such as project work or a final dissertation, providing students with the opportunity to apply their knowledge to real-world scenarios and develop valuable portfolio pieces. This allows graduates to demonstrate their competency in IT availability management and service level management to prospective employers.

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Why this course?

A Postgraduate Certificate in IT Availability Management is increasingly significant for effective Service Level Management (SLM) in today's UK market. The rising reliance on IT systems across all sectors necessitates robust availability and performance management. According to a recent survey, 70% of UK businesses experienced significant downtime in the last year, resulting in substantial financial losses. This highlights the critical need for professionals skilled in IT Availability Management.

Sector Downtime (Hours/Year)
Finance 150
Healthcare 120
Retail 90

This postgraduate qualification equips individuals with the advanced skills needed to design, implement, and manage robust SLAs, ensuring optimal IT availability and minimizing service disruptions. The program's focus on incident management, problem management, and capacity planning directly addresses the current trends of increasing cyber threats and the growing demand for resilient IT infrastructure within the UK.

Who should enrol in Postgraduate Certificate in IT Availability Management for Service Level Management?

Ideal Audience for Postgraduate Certificate in IT Availability Management for Service Level Management Description
IT Professionals Seeking Career Advancement This Postgraduate Certificate is perfect for IT professionals in the UK, many of whom are seeking to enhance their skills and climb the career ladder. With over 1.5 million people employed in the IT sector (Office for National Statistics), competition is fierce; this programme provides a vital competitive edge in IT service management.
Service Level Managers & IT Operations Managers Individuals responsible for service availability and performance will benefit from the course’s focus on practical application of IT availability management techniques for service level agreements (SLAs). Gain valuable expertise in optimizing IT infrastructure and ensuring business continuity.
ITIL® Practitioners Already familiar with ITIL best practices? Expand your expertise with specialized training in availability management. Align your knowledge with current industry standards and boost your resume with this respected qualification.
Aspiring IT Consultants Develop in-demand skills for a thriving consulting sector. This certificate demonstrates your competence in key areas of IT service management, broadening your client engagement opportunities and potentially leading to higher earning potential.