Postgraduate Certificate in ServiceNow Administration

Tuesday, 09 September 2025 15:52:37

International applicants and their qualifications are accepted

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Overview

Overview

Postgraduate Certificate in ServiceNow Administration equips IT professionals with in-demand skills. This program focuses on ServiceNow administration, covering core functionalities and best practices.


Learn to manage ServiceNow instances, configure workflows, and troubleshoot issues. Develop expertise in ITSM, ITBM, and ITOM modules.


The Postgraduate Certificate in ServiceNow Administration is ideal for IT professionals seeking career advancement. Gain practical experience through hands-on projects and real-world scenarios.


Become a certified ServiceNow administrator and boost your earning potential. Enhance your resume with this valuable credential.


Explore the program details today and transform your IT career. Enroll now!

ServiceNow Administration Postgraduate Certificate: Master the leading IT Service Management platform with this intensive program. Gain hands-on experience configuring and managing ServiceNow instances, covering ITSM, ITBM, and HR Service Delivery. This Postgraduate Certificate in ServiceNow Administration equips you with in-demand skills, boosting your career prospects in IT operations and management. Develop expertise in workflows, automation, and reporting. Secure a rewarding career with a globally recognized certification. Become a sought-after ServiceNow administrator and elevate your IT career.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• ServiceNow Fundamentals and Administration
• ServiceNow ITSM Implementation and Configuration
• ServiceNow Security and Access Control
• Advanced ServiceNow Scripting (JavaScript)
• ServiceNow Reporting and Analytics
• ServiceNow Integration with other Systems (API)
• ServiceNow Workflow Automation
• ServiceNow Performance Optimization and Troubleshooting

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (ServiceNow Administration) Description
ServiceNow Administrator (Primary Keyword: Administrator) Manages and maintains the ServiceNow platform, resolving incidents, fulfilling requests, and ensuring optimal system performance. High demand in IT operations.
ServiceNow Developer (Primary Keyword: Developer, Secondary Keyword: Implementation) Develops and customizes ServiceNow applications, integrating with other systems. Strong programming skills and ServiceNow implementation experience are crucial. High growth potential.
ServiceNow Architect (Primary Keyword: Architect, Secondary Keyword: Design) Designs and implements ServiceNow solutions aligning with business needs. Requires deep understanding of ServiceNow architecture and IT Service Management best practices. High earning potential.
ServiceNow Consultant (Primary Keyword: Consultant, Secondary Keyword: Integration) Provides expert advice and support on ServiceNow implementations and upgrades. Excellent communication and problem-solving skills are key for successful client engagements.

Key facts about Postgraduate Certificate in ServiceNow Administration

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A Postgraduate Certificate in ServiceNow Administration equips you with the in-demand skills needed to manage and administer the ServiceNow platform. This program focuses on practical application, enabling graduates to confidently implement and maintain ServiceNow solutions within organizations.


Learning outcomes typically include mastering core ServiceNow functionalities, such as incident, problem, and change management. You'll gain expertise in workflow automation, reporting and analytics, and best practices for IT service management (ITSM). The curriculum often incorporates hands-on projects and simulations using real-world scenarios.


The duration of a Postgraduate Certificate in ServiceNow Administration varies depending on the institution, but generally ranges from a few months to a year. The program's intensity and structure (full-time or part-time) significantly influence the overall timeframe.


This certificate holds significant industry relevance. ServiceNow is a leading platform for IT Service Management, and certified professionals are highly sought after across various sectors. Graduates are well-positioned for roles like ServiceNow Administrator, ITSM Analyst, and ServiceNow Developer, making it a valuable asset in a competitive job market. The program's focus on practical skills and current industry best practices ensures graduates are ready to contribute immediately.


Successful completion of a Postgraduate Certificate in ServiceNow Administration often leads to certifications recognized by ServiceNow itself, further enhancing career prospects and demonstrating a commitment to professional development within the field of IT Service Management (ITSM) and cloud computing.

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Why this course?

A Postgraduate Certificate in ServiceNow Administration is increasingly significant in today’s UK market. The demand for skilled ServiceNow professionals is soaring, reflecting the growing adoption of this platform across various sectors. According to a recent survey (fictional data for demonstration), 75% of large UK organisations utilise ServiceNow, indicating a substantial skills gap. This translates to numerous job opportunities for certified professionals.

This ServiceNow certification provides graduates with the in-demand skills needed to manage and administer ServiceNow instances, covering areas like incident management, problem management, and change management. These are crucial roles within IT departments, impacting operational efficiency and customer satisfaction. Further analysis suggests (fictional data) that the average salary for a ServiceNow Administrator in the UK is £50,000, with experienced professionals earning significantly more. This high earning potential makes the Postgraduate Certificate a lucrative investment.

Skill Demand
Incident Management High
Problem Management High
Change Management Medium

Who should enrol in Postgraduate Certificate in ServiceNow Administration?

Ideal Candidate Profile for a Postgraduate Certificate in ServiceNow Administration Description
IT Professionals Seeking Career Advancement Aspiring ServiceNow administrators, IT support specialists, and system administrators looking to boost their IT Service Management (ITSM) skills and career prospects. The UK currently has a significant demand for skilled ServiceNow professionals, with roles offering competitive salaries and growth opportunities.
Graduates with a Relevant Background Recent graduates with a degree in computer science, information technology, or a related field seeking a specialized qualification in ServiceNow platform administration. This postgraduate certificate provides valuable practical experience and certifications, making graduates highly competitive in the job market.
Experienced Professionals in Other IT Fields Individuals with experience in IT operations, help desk support, or project management who want to transition into ServiceNow administration. The program offers a structured pathway to acquire in-demand skills in areas like workflow automation, incident management, and problem management.
Businesses Investing in ServiceNow Companies seeking to upskill their existing IT staff to improve their ServiceNow implementation and management capabilities. Investing in employee training and development is a strategic advantage, enhancing efficiency and optimizing service delivery.