Customer Service Qualifi

Monday, 09 June 2025 09:00:26

International Students can apply

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Customer Service Qualifi

Overview

Customer Service Qualifi is a comprehensive online training program designed to enhance customer service skills for professionals in various industries. Our course covers essential topics such as communication, problem-solving, and conflict resolution to help individuals excel in their roles. Whether you are a customer service representative, manager, or business owner, this program is tailored to meet your needs and improve customer satisfaction. Join us today to elevate your customer service skills and stand out in the competitive market!


Ready to take your customer service skills to the next level? Enroll now and unlock your potential with Customer Service Qualifi!

Looking to enhance your career in customer service? Look no further than Customer Service Qualifi. This comprehensive course offers practical training in handling customer inquiries, resolving complaints, and building strong client relationships. Gain essential skills in communication, problem-solving, and conflict resolution. With a focus on real-world scenarios, you'll be prepared to excel in any customer service role. Stand out to employers with a recognized qualification in customer service. Unlock exciting career prospects in various industries, from retail to hospitality. Enroll in Customer Service Qualifi today and take your customer service skills to the next level. (66)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Active listening skills
• Effective communication
• Problem-solving abilities
• Empathy and patience
• Product knowledge
• Conflict resolution skills
• Time management
• Adaptability
• Positive attitude
• Teamwork skills

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Support Specialist Provide timely and accurate assistance to customers via phone, email, or chat. Resolve inquiries and issues to ensure customer satisfaction.
Client Service Representative Manage client accounts, address concerns, and offer solutions to enhance their experience. Build strong relationships with clients.
Technical Support Analyst Troubleshoot technical issues, provide guidance on product usage, and escalate complex problems to the appropriate teams.
Customer Success Manager Work closely with customers to understand their needs, drive product adoption, and ensure long-term satisfaction and retention.
Help Desk Coordinator Coordinate support requests, assign tasks to team members, and monitor ticket resolution to meet service level agreements.

Key facts about Customer Service Qualifi

Customer Service Qualifi is a comprehensive training program designed to enhance customer service skills and improve overall customer satisfaction. Participants will learn essential communication techniques, problem-solving strategies, and conflict resolution methods to effectively handle customer inquiries and complaints.
The duration of the Customer Service Qualifi course typically ranges from one to two days, depending on the specific training provider and the depth of the curriculum. This condensed timeframe allows participants to quickly acquire new skills and apply them in real-world customer service scenarios.
Customer Service Qualifi is highly relevant across various industries, including retail, hospitality, healthcare, and telecommunications. The principles and techniques taught in this course are applicable to any business that interacts with customers on a regular basis. By completing this training, participants can improve customer loyalty, increase sales, and enhance the overall reputation of their organization.
Overall, Customer Service Qualifi provides a valuable opportunity for individuals to develop essential customer service skills, improve job performance, and advance their careers in a customer-centric environment. Whether you are a frontline customer service representative or a manager overseeing a team of customer service professionals, this training program can help you excel in your role and drive positive outcomes for your organization.

Why this course?

Customer Service Qualifi is crucial in today's market as businesses strive to differentiate themselves and provide exceptional service to their customers. In the UK, statistics show that 89% of consumers have stopped doing business with a company after experiencing poor customer service. On the other hand, 73% of customers are willing to spend more with a company that provides excellent customer service. These numbers highlight the importance of having well-trained customer service professionals who can effectively address customer needs and concerns. Customer service qualifications such as those offered by Customer Service Qualifi can help individuals develop the necessary skills and knowledge to excel in this field. In today's competitive market, businesses are increasingly focusing on providing a superior customer experience to gain a competitive edge. This includes not only resolving customer issues promptly but also proactively engaging with customers to build long-lasting relationships. Customer service qualifications can equip professionals with the tools they need to deliver exceptional service and drive customer loyalty. Overall, Customer Service Qualifi plays a significant role in helping businesses meet the evolving needs of customers and stay ahead in today's market.

Who should enrol in Customer Service Qualifi?

The ideal audience for Customer Service Qualifi are individuals looking to enhance their customer service skills and advance their career in the customer service industry. This qualification is perfect for customer service representatives, call center agents, and retail associates who want to improve their communication, problem-solving, and conflict resolution abilities.
In the UK, customer service is a vital aspect of many industries, with over 2.7 million people employed in customer service roles. By obtaining a Customer Service Qualifi certification, learners can stand out in a competitive job market and increase their earning potential.