Customer Service Qualifi course

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International Students can apply

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Customer Service Qualifi course

Overview

Customer Service Qualifi Course Overview:

Enhance your customer service skills with our comprehensive Customer Service Qualifi course. Designed for professionals in retail, hospitality, and other service industries, this program focuses on communication, problem-solving, and conflict resolution to ensure exceptional customer experiences. Learn how to handle challenging situations with confidence and empathy, ultimately improving customer satisfaction and loyalty. Take your career to the next level and stand out in a competitive market. Enroll now and unlock your potential in customer service excellence!


Explore the Customer Service Qualifi course today!

Looking to enhance your customer service skills and advance your career? Look no further than our Customer Service Qualifi course. This comprehensive program offers in-depth training on communication, problem-solving, and conflict resolution to help you excel in any customer-facing role. Gain valuable insights into customer behavior and learn how to exceed expectations every time. With a certification in Customer Service Qualifi, you'll open doors to a wide range of opportunities in industries such as retail, hospitality, and telecommunications. Don't miss out on this chance to stand out in a competitive job market and take your career to new heights. (76)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communication skills
• Problem-solving techniques
• Conflict resolution strategies
• Empathy and active listening
• Product knowledge
• Time management
• Handling difficult customers
• Building rapport with customers
• Telephone etiquette
• Email etiquette

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Handle customer inquiries, resolve complaints, and provide product information. Primary keywords: Customer Service, Inquiries. Secondary keywords: Complaints, Product Information.
Call Center Agent Answer incoming calls, assist customers with their inquiries, and provide solutions to their issues. Primary keywords: Call Center, Inquiries. Secondary keywords: Solutions, Issues.
Client Success Manager Build and maintain relationships with clients, ensure their satisfaction, and address any concerns they may have. Primary keywords: Client Success, Relationships. Secondary keywords: Satisfaction, Concerns.
Technical Support Specialist Assist customers with technical issues, troubleshoot problems, and provide solutions related to products or services. Primary keywords: Technical Support, Troubleshoot. Secondary keywords: Problems, Solutions.
Customer Experience Manager Oversee the overall customer experience, implement strategies to improve satisfaction, and analyze feedback to make necessary adjustments. Primary keywords: Customer Experience, Strategies. Secondary keywords: Satisfaction, Feedback.

Key facts about Customer Service Qualifi course

Customer Service Qualifi course is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. The course covers topics such as effective communication, problem-solving, and conflict resolution.
Participants will learn how to handle customer inquiries, complaints, and feedback professionally, enhancing customer satisfaction and loyalty. The course also focuses on building strong relationships with customers and delivering exceptional service.
The duration of the Customer Service Qualifi course varies depending on the provider, but typically ranges from a few weeks to a few months. It may be offered in a classroom setting or online, allowing flexibility for working professionals.
This course is highly relevant to a wide range of industries, including retail, hospitality, healthcare, and telecommunications. Customer service skills are essential in any business that deals directly with customers, making this course valuable for individuals seeking to advance their careers in various sectors.

Why this course?

Customer service is a crucial aspect of any business, with 89% of UK consumers stating that they have stopped doing business with a company after experiencing poor customer service. In today's market, where competition is fierce and customer expectations are higher than ever, having well-trained customer service professionals is essential for success. The Customer Service Qualifi course provides individuals with the skills and knowledge needed to excel in this field. From effective communication techniques to problem-solving strategies, this course equips learners with the tools to deliver exceptional customer service experiences. According to recent statistics, 70% of buying experiences are based on how customers feel they are being treated. This highlights the importance of investing in customer service training to ensure customer satisfaction and loyalty. By enrolling in the Customer Service Qualifi course, professionals can stay ahead of the curve and meet the evolving needs of today's market. With a focus on practical skills and real-world scenarios, this course prepares learners to handle any customer service challenge with confidence and professionalism.

Who should enrol in Customer Service Qualifi course?

The ideal audience for the Customer Service Qualifi course are individuals looking to enhance their customer service skills and advance their career in the UK.
This course is perfect for customer service representatives, call center agents, retail associates, and anyone in a client-facing role.
With 78% of UK consumers stating that they expect excellent customer service, this course will help you meet and exceed those expectations.
Whether you are new to customer service or looking to refresh your skills, this course will provide you with the knowledge and tools needed to succeed in the competitive UK market.