Price for QCF Level 2 Diploma in Customer Service Online

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Price for QCF Level 2 Diploma in Customer Service Online

Overview

The Price for QCF Level 2 Diploma in Customer Service Online is designed for individuals seeking to enhance their customer service skills and advance their career in the service industry. This comprehensive program covers key topics such as communication, problem-solving, and customer satisfaction. Ideal for entry-level customer service professionals or those looking to upskill, this course offers flexible online learning options to fit around busy schedules. Gain a recognized qualification and boost your employability with this industry-relevant diploma. Take the next step in your career today and enroll in the QCF Level 2 Diploma in Customer Service Online!

Looking to enhance your customer service skills? Enroll in our QCF Level 2 Diploma in Customer Service Online today! This comprehensive course offers in-depth training on handling customer inquiries, resolving complaints, and building strong client relationships. Gain valuable communication and problem-solving skills that are highly sought after in various industries. Upon completion, you'll be equipped for roles such as customer service representative, client advisor, or sales associate. Our flexible online platform allows you to study at your own pace, making it ideal for busy professionals. Invest in your future success with this accredited customer service diploma today! (50)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate using customer service language • Follow the rules to deliver customer service • Maintain a positive and customer-friendly attitude • Deal with customers face to face • Deal with incoming telephone calls • Make telephone calls to customers • Deal with customer queries and complaints • Process information about customers • Promote additional services or products to customers • Use social media to respond to customer complaints and queries

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Handle customer inquiries, resolve complaints, and provide product information.
Retail Sales Associate Assist customers in finding products, processing transactions, and maintaining store cleanliness.
Call Center Agent Answer incoming calls, provide customer support, and escalate issues as needed.
Guest Services Coordinator Greet guests, handle reservations, and ensure a positive experience at hotels or event venues.
Client Relations Specialist Build and maintain relationships with clients, address their needs, and promote customer loyalty.

Key facts about Price for QCF Level 2 Diploma in Customer Service Online

The Price for QCF Level 2 Diploma in Customer Service Online typically ranges from £500 to £800, depending on the training provider. This qualification is designed to equip learners with the necessary skills and knowledge to deliver excellent customer service in various industries.
The learning outcomes of this diploma include understanding customer service principles, developing communication skills, handling customer queries and complaints effectively, and building positive relationships with customers.
The duration of the course varies but typically takes around 6-12 months to complete, depending on the learner's pace and study schedule. The course is delivered online, allowing flexibility for working professionals to study at their own convenience.
The QCF Level 2 Diploma in Customer Service is highly relevant across industries such as retail, hospitality, call centers, and other customer-facing roles. Employers value this qualification as it demonstrates a commitment to providing excellent customer service and can lead to career advancement opportunities.

Why this course?

Price is a crucial factor in the customer service industry, as it directly impacts a company's competitiveness and profitability. In today's market, where consumers have access to a wide range of options and are increasingly price-conscious, businesses must carefully consider their pricing strategies to attract and retain customers. According to recent UK-specific statistics, 64% of consumers consider price to be the most important factor when making a purchase decision. Additionally, 78% of consumers say that they would switch brands if they found a similar product at a lower price. These numbers highlight the significance of pricing in influencing consumer behavior and ultimately, a company's bottom line. The QCF Level 2 Diploma in Customer Service Online provides learners with the knowledge and skills needed to understand the importance of pricing in the customer service industry. By studying topics such as pricing strategies, cost analysis, and pricing models, students can gain a competitive edge in today's market and help their organizations effectively navigate pricing challenges. Overall, a solid understanding of pricing is essential for professionals in the customer service industry to drive sales, enhance customer satisfaction, and ultimately, achieve business success.

Who should enrol in Price for QCF Level 2 Diploma in Customer Service Online?

The ideal audience for the Price for QCF Level 2 Diploma in Customer Service Online are individuals looking to enhance their customer service skills and advance their career in the UK.
This course is perfect for those who are seeking to improve their communication, problem-solving, and interpersonal skills in a customer-facing role.
With customer service being a vital aspect of businesses in the UK, this qualification can open doors to various job opportunities and career progression.
Whether you are just starting out in the customer service industry or looking to upskill, this course is designed to meet the needs of learners at all levels.