QCF Level 2 Diploma in Customer Service Fee

Monday, 09 June 2025 12:11:00

International Students can apply

Apply Now     Viewbook

QCF Level 2 Diploma in Customer Service Fee

Overview

The QCF Level 2 Diploma in Customer Service Fee is designed for individuals seeking to enhance their skills in providing exceptional customer service. This qualification focuses on developing communication, problem-solving, and interpersonal skills to effectively meet customer needs. Ideal for entry-level customer service roles, this course covers topics such as handling customer complaints, building customer relationships, and understanding customer behavior.
Whether you are looking to kickstart your career in customer service or advance in your current role, this diploma will equip you with the necessary knowledge and skills to excel in the field.
Take the first step towards a rewarding career in customer service today!

The QCF Level 2 Diploma in Customer Service Fee offers a comprehensive foundation in essential customer service skills, equipping you with the knowledge and expertise to excel in a variety of customer-facing roles. This course provides hands-on training in communication, problem-solving, and conflict resolution, preparing you for a successful career in customer service. With a recognized qualification at this level, you can enhance your employability and open doors to a range of exciting job opportunities in sectors such as retail, hospitality, and call centers. Invest in your future today with this dynamic course that will set you on the path to a rewarding career in customer service. (46)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate using customer service language • Follow the rules to deliver customer service • Maintain a positive and customer-friendly attitude • Process information about customers • Resolve customer service problems • Develop customer relationships • Promote additional products or services to customers • Use social media to deliver customer service

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

 Awarded by an OfQual regulated awarding body

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide assistance to customers, handle inquiries, and resolve complaints to ensure customer satisfaction.
Retail Sales Associate Assist customers with product selection, process transactions, and maintain a clean and organized store environment.
Call Center Agent Handle inbound and outbound calls, provide information, and address customer concerns in a timely manner.
Guest Services Coordinator Welcome guests, manage reservations, and ensure a positive experience by addressing their needs and requests.
Client Support Specialist Provide technical support, troubleshoot issues, and offer solutions to clients to enhance their overall experience.

Key facts about QCF Level 2 Diploma in Customer Service Fee

The QCF Level 2 Diploma in Customer Service Fee is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. The learning outcomes of this diploma include understanding customer service principles, effective communication techniques, and resolving customer complaints efficiently.
This diploma typically takes around 6-12 months to complete, depending on the learning pace of the individual. The course is structured to provide a comprehensive understanding of customer service practices and strategies, preparing students for a successful career in various industries.
The QCF Level 2 Diploma in Customer Service Fee is highly relevant across industries such as retail, hospitality, call centers, and healthcare, where excellent customer service is crucial for business success. Graduates of this diploma program are equipped with the skills to handle diverse customer interactions and contribute to enhancing customer satisfaction and loyalty.
Overall, the QCF Level 2 Diploma in Customer Service Fee offers a valuable qualification for individuals seeking to pursue a career in customer service and enhance their professional development in this field.

Why this course?

The QCF Level 2 Diploma in Customer Service Fee holds significant importance in today's market, especially in the UK where customer service plays a crucial role in business success. According to recent statistics, 89% of consumers have stopped doing business with a company after experiencing poor customer service. This highlights the growing demand for skilled professionals who can provide exceptional customer service. The QCF Level 2 Diploma in Customer Service Fee equips individuals with the necessary skills and knowledge to excel in this field. With a focus on understanding customer needs, effective communication, and problem-solving, this qualification prepares learners to deliver outstanding customer service experiences. In the competitive market landscape of today, businesses are increasingly prioritizing customer satisfaction to retain existing customers and attract new ones. This has created a high demand for individuals with a QCF Level 2 Diploma in Customer Service Fee, making it a valuable asset for professionals seeking career advancement in this field. By obtaining this qualification, individuals can enhance their employability and stand out in the job market as skilled customer service professionals. With the right training and expertise, they can contribute to the success of businesses and build long-lasting relationships with customers.

Who should enrol in QCF Level 2 Diploma in Customer Service Fee?

The ideal audience for the QCF Level 2 Diploma in Customer Service Fee are individuals looking to kickstart their career in customer service.
This qualification is perfect for those who want to enhance their communication skills, problem-solving abilities, and overall customer service knowledge.
With customer service roles on the rise in the UK, this diploma provides a solid foundation for those seeking employment in this field.