Qualifi Level 2 Diploma in Customer Service fee

Monday, 09 June 2025 12:05:53

International Students can apply

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Qualifi Level 2 Diploma in Customer Service fee

Overview

Qualifi Level 2 Diploma in Customer Service is designed to equip individuals with essential skills and knowledge to excel in customer-facing roles. This comprehensive program covers topics such as communication, problem-solving, and customer relationship management. Ideal for entry-level professionals or those looking to enhance their customer service skills, this qualification is recognized by employers worldwide.
Gain a competitive edge in the job market and elevate your career prospects with this industry-relevant diploma.
Enroll now and take the first step towards becoming a proficient customer service professional!

The Qualifi Level 2 Diploma in Customer Service fee offers an affordable pathway to kickstart your career in the dynamic world of customer service. Gain essential skills in communication, problem-solving, and relationship-building to excel in various industries. This comprehensive course equips you with the knowledge and confidence to deliver exceptional customer experiences, setting you apart in the competitive job market. With a recognized qualification in customer service, you can pursue roles in retail, hospitality, call centers, and more. Stand out to employers with your specialized training and unlock exciting opportunities for career growth and advancement. Enroll today to embark on a fulfilling and rewarding professional journey. (52)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understand the customer service environment
• Principles of customer service and delivery
• Understand customers
• Understand employer organisations
• Understand how to communicate with customers
• Understand how to handle customer information
• Understand how to resolve problems and deliver customer service to challenging customers
• Understand how to develop customer relationships
• Understand how to develop working relationships with colleagues
• Understand how to manage personal performance and development in a customer service role

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Provide assistance to customers, handle inquiries, and resolve complaints to ensure customer satisfaction.
Retail Sales Associate Assist customers with product selection, process transactions, and maintain store cleanliness.
Call Center Agent Handle inbound and outbound calls to address customer concerns and provide information about products or services.
Guest Services Coordinator Manage guest inquiries, reservations, and requests in a hospitality setting to ensure a positive experience.
Client Relations Specialist Build and maintain relationships with clients, address their needs, and ensure their satisfaction with services.

Key facts about Qualifi Level 2 Diploma in Customer Service fee

The Qualifi Level 2 Diploma in Customer Service is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. The course covers a range of topics, including understanding customer needs, effective communication, and resolving customer complaints.
The duration of the course typically ranges from 6 to 12 months, depending on the mode of study and individual pace. Students can choose to study full-time or part-time, making it flexible for working professionals looking to upskill in the customer service industry.
The industry relevance of this qualification is significant, as customer service skills are in high demand across various sectors. Graduates of this diploma can pursue roles such as customer service representatives, client advisors, or customer support specialists in industries like retail, hospitality, and telecommunications.
The fee for the Qualifi Level 2 Diploma in Customer Service varies depending on the training provider and location. It is advisable to research different institutions offering the course to compare fees and find the best option that fits your budget and learning needs. Overall, this diploma provides a solid foundation for individuals looking to kickstart or advance their career in customer service.

Why this course?

Qualifi Level 2 Diploma in Customer Service fee is a crucial investment in today's market, especially in the UK where customer service plays a vital role in business success. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the importance of well-trained customer service professionals. The Qualifi Level 2 Diploma in Customer Service fee not only provides learners with essential skills and knowledge to excel in customer service roles but also enhances their employability in a competitive job market. In the UK, 79% of consumers prefer to buy from companies that offer excellent customer service, making it a key differentiator for businesses. By obtaining this qualification, professionals can demonstrate their commitment to delivering exceptional customer service, which is highly valued by employers. With the rise of online reviews and social media, customer service has become a crucial aspect of brand reputation and customer loyalty. Investing in the Qualifi Level 2 Diploma in Customer Service fee is a strategic decision for individuals looking to advance their careers in the customer service industry and meet the growing demands of today's market. | UK Customer Service Statistics | |--------------------------------| | 89% of consumers switch to competitors after poor customer experience | | 79% of consumers prefer companies with excellent customer service |

Who should enrol in Qualifi Level 2 Diploma in Customer Service fee?

The ideal audience for the Qualifi Level 2 Diploma in Customer Service are individuals looking to kickstart their career in the customer service industry. This qualification is perfect for those who are seeking to enhance their communication skills, problem-solving abilities, and overall customer service knowledge.

According to UK-specific statistics, the customer service sector is one of the largest industries in the country, employing millions of people and offering a wide range of career opportunities. By obtaining this diploma, you will be equipped with the necessary skills and knowledge to excel in this competitive field.

Whether you are a recent school leaver, a career changer, or someone looking to upskill in their current role, the Qualifi Level 2 Diploma in Customer Service is designed to meet your needs and help you achieve your career goals.