RQF Diploma in Customer Service Online Course

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International Students can apply

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RQF Diploma in Customer Service Online Course

Overview

The RQF Diploma in Customer Service Online Course is designed for individuals seeking to enhance their customer service skills and advance their career in the service industry. This comprehensive program covers key topics such as communication, problem-solving, and customer relationship management.

Targeted towards professionals in roles such as customer service representatives, managers, and supervisors, this course provides practical knowledge and tools to deliver exceptional customer experiences and drive business success.

Join us today and take your customer service skills to the next level!

Embark on a transformative journey with our RQF Diploma in Customer Service Online Course. Gain essential skills in customer relationship management, problem-solving, and communication to excel in the dynamic world of customer service. This comprehensive program offers flexible online learning and industry-recognized certification, opening doors to a myriad of career opportunities in retail, hospitality, and call centers. Stand out in the competitive job market with our practical training modules and personalized feedback from experienced instructors. Elevate your career prospects and become a sought-after customer service professional with this innovative online course. (62)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer service
• Effective communication skills
• Handling customer complaints
• Building customer relationships
• Resolving conflicts
• Teamwork in customer service
• Time management in customer service
• Customer service in different industries
• Using technology in customer service
• Monitoring and improving customer satisfaction

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative Handle customer inquiries, resolve complaints, and provide product information to enhance customer satisfaction.
Client Relations Manager Build and maintain relationships with clients, ensuring their needs are met and addressing any concerns promptly.
Customer Experience Specialist Focus on improving customer interactions and overall experience through feedback analysis and process improvements.
Sales Support Coordinator Assist sales teams with order processing, inventory management, and customer communication to drive sales growth.
Technical Support Specialist Provide technical assistance to customers, troubleshoot issues, and offer solutions to ensure smooth product usage.

Key facts about RQF Diploma in Customer Service Online Course

The RQF Diploma in Customer Service Online Course is designed to equip individuals with the necessary skills and knowledge to excel in customer service roles. Participants will learn how to effectively communicate with customers, handle complaints, and deliver exceptional service.
This comprehensive course typically lasts for 6-12 months, depending on the pace of study and individual commitments. It covers a range of topics, including understanding customer needs, building rapport, and resolving conflicts professionally.
Upon completion of the course, participants will be awarded a recognized qualification that is highly valued in various industries. This diploma is particularly relevant for individuals seeking to pursue careers in customer service, hospitality, retail, and other service-oriented sectors.
Overall, the RQF Diploma in Customer Service Online Course offers a flexible and convenient way for individuals to enhance their customer service skills and advance their careers in a competitive job market.

Why this course?

The RQF Diploma in Customer Service Online Course holds significant importance in today's market, especially in the UK where customer service plays a crucial role in business success. According to recent statistics, 89% of consumers have switched to a competitor following a poor customer experience, highlighting the need for well-trained customer service professionals. The online course offers a comprehensive curriculum that covers essential topics such as communication skills, problem-solving techniques, and customer relationship management. With the rise of e-commerce and digital communication channels, businesses are increasingly relying on skilled customer service representatives to provide exceptional support to their customers. In a competitive market, having a recognized qualification like the RQF Diploma in Customer Service can set individuals apart from their peers and enhance their career prospects. Employers are actively seeking candidates with proven expertise in customer service, making this course a valuable asset for professionals looking to advance in their careers. By enrolling in this online course, learners can acquire the necessary skills and knowledge to excel in the field of customer service, making them highly sought after in today's market.

Who should enrol in RQF Diploma in Customer Service Online Course?

The ideal audience for the RQF Diploma in Customer Service Online Course are individuals looking to enhance their customer service skills and advance their career in the UK.
This course is perfect for customer service professionals seeking to improve their knowledge and expertise in handling customer interactions effectively.
With customer service being a vital aspect of businesses in the UK, this course is ideal for those wanting to stand out in the competitive job market.