RQF Level 2 Diploma in Public Services and Operational Delivery

Sunday, 10 August 2025 04:49:47

International Students can apply

Apply Now     Viewbook

RQF Level 2 Diploma in Public Services and Operational Delivery

Overview

The RQF Level 2 Diploma in Public Services and Operational Delivery is designed for individuals seeking a career in public services. This qualification equips learners with the necessary skills and knowledge to work effectively in roles such as emergency services, local government, and the armed forces.

Through a combination of theoretical learning and practical experience, students will develop a strong understanding of public service operations, communication techniques, and teamwork.

If you are passionate about serving your community and making a difference, this diploma is the perfect stepping stone towards a rewarding career in public services. Explore further and enroll today!

Embark on an exciting journey towards a rewarding career in public services with the RQF Level 2 Diploma in Public Services and Operational Delivery. This comprehensive course equips you with the essential skills and knowledge needed to excel in various roles within the public sector. From understanding government policies to developing effective communication strategies, you will gain a solid foundation for a successful career. With a focus on practical training and real-world scenarios, you will be prepared for the challenges of the field. Graduates can pursue roles in law enforcement, emergency services, and local government, opening up a world of opportunities. Start your path to a fulfilling career today! (65)

Entry requirements

Educational Background:

  • Open Entry: This program is open to all applicants, regardless of previous qualifications. Whether you're starting fresh or seeking to build on existing knowledge, everyone is encouraged to apply. Higher qualifications and relevant experience are also welcomed but not required.

Age Requirement:

  • Minimum Age: Applicants must be 16 years or older. This program is designed to support both recent school leavers and those beginning their professional journey.



International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding the Public Services Sector
• Communication and Teamwork in the Public Services
• Health and Safety in the Public Services
• Equality and Diversity in the Public Services
• Emergency Planning and Response in the Public Services
• Customer Service in the Public Services
• Problem Solving and Decision Making in the Public Services
• Leadership and Management in the Public Services
• Physical Fitness and Wellbeing in the Public Services
• Career Planning and Development in the Public Services

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment plans

6 months - GBP £1250

● Payment option (a): GBP £416 x 3 monthly instalments
● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 months - GBP £950

● Payment option (c): GBP £190 x 5 monthly instalments
● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

Our course fee is up to 40% cheaper than most universities and colleges.

Apply Now

Accreditation

London School of International Business

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Emergency Response Officer Respond to emergencies, provide assistance, and ensure public safety.
Community Support Worker Work with communities to address social issues and improve quality of life.
Security Guard Protect property, enforce regulations, and maintain a safe environment.
Customer Service Representative Assist customers, handle inquiries, and provide information about public services.
Administrative Assistant Support operational delivery by managing paperwork, scheduling appointments, and coordinating tasks.

Key facts about RQF Level 2 Diploma in Public Services and Operational Delivery

The RQF Level 2 Diploma in Public Services and Operational Delivery is designed to provide learners with the necessary skills and knowledge to pursue a career in the public services sector. The course covers a range of topics, including understanding the role of public services, communication skills, teamwork, and health and safety.
Upon completion of the diploma, learners will be able to demonstrate an understanding of the principles and practices of public services, as well as the ability to work effectively in a team and communicate confidently with colleagues and the public. They will also have developed essential skills in problem-solving, decision-making, and time management.
The duration of the RQF Level 2 Diploma in Public Services and Operational Delivery typically ranges from 12 to 18 months, depending on the mode of study and the individual's pace of learning. The course may involve a combination of classroom-based learning, practical exercises, and work placements to provide a comprehensive learning experience.
This qualification is highly relevant to individuals seeking to pursue a career in public services, such as the police, fire service, armed forces, or local government. It equips learners with the foundational knowledge and skills required to succeed in these demanding and rewarding roles, making them valuable assets to employers in the public services sector.

Why this course?

The RQF Level 2 Diploma in Public Services and Operational Delivery holds significant importance in today's market, especially in the UK. According to recent statistics, the public services sector in the UK employs over 5.4 million people, making it one of the largest employers in the country. With an increasing demand for skilled professionals in this sector, obtaining a qualification like the RQF Level 2 Diploma can greatly enhance one's career prospects. This diploma provides learners with essential knowledge and skills required to work effectively in public services and operational delivery roles. From understanding the principles of public service delivery to developing effective communication and teamwork skills, this qualification equips individuals with the necessary tools to succeed in this competitive industry. By completing this diploma, individuals can demonstrate their commitment to professional development and enhance their employability in a variety of public service roles. With the current trends in the industry emphasizing the need for skilled and knowledgeable professionals, obtaining the RQF Level 2 Diploma in Public Services and Operational Delivery can open up numerous opportunities for career advancement and growth. | Statistic | Value | |-----------------------------|--------------------| | Public Services Employees | 5.4 million | | Employment Growth Rate | 3.2% | | Average Salary | £30,000 per year |

Who should enrol in RQF Level 2 Diploma in Public Services and Operational Delivery?

The ideal audience for the RQF Level 2 Diploma in Public Services and Operational Delivery are individuals who are passionate about serving their community and interested in pursuing a career in public services.
This qualification is perfect for those looking to start their journey in roles such as police officers, firefighters, paramedics, or other emergency service personnel.
In the UK, there is a growing demand for skilled public service professionals, with over 250,000 people employed in the police force alone.
By enrolling in this diploma, you will gain the necessary knowledge and skills to excel in this rewarding and challenging field.